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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,109 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,109 reviews

September 23, 2023

Amir was very professional and a joy to work with. . The entire staff was very helpful, I am a customer for life!!!!!!!!! More

by kim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
no cap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Finance!!
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Sep 23, 2023 -

kim responded

!!

Sep 23, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Amir. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

Helpful 1
September 22, 2023

Michael, our sales person,was professional and very knowledgeable in all the features and special safety factors found in the car.. He took the time to show us how they worked, and where they were loca More

by marilyn_o1
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Nissan of Richmond responded

Thank you for your business and this review, Marilyn. We're happy to hear Michael was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

Helpful
September 22, 2023

Great experience I really enjoyed my buying experience here at Nissan of Richmond thank you More

by Jay123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

Helpful
September 21, 2023

Absolute Best service. Nissan gives you the absolutely kindest, sweetest and warmest service. Special mentions are Stephon and Mike ♥️♥️ More

by galgaleneha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Report | Print
Sep 22, 2023 -

Nissan of Richmond responded

We're happy you found our staff to be so supportive during your experience here at Nissan of Richmond. Congratulations on your new purchase! Paula Quick Owner Loyalty Manager

Helpful
September 20, 2023

Excellent customer service dealing with Stephon here at Nissan of Richmond. I highly recommend them to anyone More

by Kylianprince1998
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : S/o to Harry for the the Help with Insurance
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Sep 20, 2023 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. Congratulations on your new purchase! Paula Quick Owner Loyalty Manager

Helpful
September 20, 2023

Eveyone has been great. The process was quick and easy. Thank you very very much. More

by valeshw
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope to see you again. Paula Quick Owner Loyalty Manager

Helpful
September 20, 2023

Everyone was very knowledgeable and accommodating for our family during the car buying process thanks! More

by Hull
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
no cap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2023 -

Hull responded

My experience with amir was great. He was very responsive to all my questions and had a great personality!

Sep 20, 2023 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Paula Quick Owner Loyalty Manager

Helpful 1
September 19, 2023

Michael provided great customer service and followed up with us during the purchase of our new Nissan rogue sport! More

by OB736
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Michael. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

Helpful
September 19, 2023

Great, friendly and considerate of our time. Would love to work with him again in the future! More

by SamuelsMom22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Schmidt
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Sep 20, 2023 -

Nissan of Richmond responded

Hello, we appreciate you taking the time to leave us this feedback. Congratulations on your new purchase! Paula Quick Owner Loyalty Manager

Helpful
September 16, 2023

Michael was very helpful throughout the process of buying our new vehicle. Answered all our questions and showed us the vehicle More

by DM702
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Michael had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

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