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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,257 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,257 reviews

July 27, 2023

The staff helped me out so much! Very informative and polite. Brandon was amazing; he walked me through the process of buying my first brand new car. I would recommend them with the More

by Sbrown7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
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Jul 28, 2023 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

July 27, 2023

Awesome experience with customer service I would recommend them to all my friends and family members More

by Sydnettelopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karra O'Bryan
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Jul 28, 2023 -

Nissan of Richmond responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Paula Quick Owner Loyalty Manager

July 27, 2023

It is extremely clean, they were extremely professional impolite with me, and they explained everything about my vehicle without overcharging me. Overall an awesome experience, and I will come back for my More

by JESSICASHEARS101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kavon Smith
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Jul 28, 2023 -

Nissan of Richmond responded

We're happy you found our staff to be so supportive during your experience here at Nissan of Richmond. We are always more than happy to assist you if anything else comes up. Paula Quick Owner Loyalty Manager

July 27, 2023

Walked in to find a vehicle and was assisted very quickly by Michael and we are driving home in a brand new Nissan kicks More

by MJ873
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Jul 27, 2023 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

July 26, 2023

Michael made my experience and enjoyable during the process of getting my brand new 2023 nissan sentra More

by OP519
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Jul 26, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

July 26, 2023

Was able to take care of the problem quickly after explaining what they found.wrong More

by ATKINSONS84
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alki Nickolaou
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Jul 26, 2023 -

Nissan of Richmond responded

We're happy you found our staff to be so supportive during your experience here at Nissan of Richmond. We are always more than happy to assist you if anything else comes up. Paula Quick Owner Loyalty Manager

July 26, 2023

Pleasant staff and honest expectations. Would recommend setting an appointment for anything greater than a oil change and tire rotation More

by JIMBYARS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Byars
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Jul 26, 2023 -

Nissan of Richmond responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Paula Quick Owner Loyalty Manager

July 26, 2023

Had a wonderful experience here with getting a car. They worked very hard to find me something that I loved and worked with me. More

by laurensimpson15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
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Jul 27, 2023 -

Nissan of Richmond responded

Lauren, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

July 26, 2023

Great customer service and staff. The service was completed in a timely manner. Thank you More

by CLYDE.ESCHETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Welch
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Jul 26, 2023 -

Nissan of Richmond responded

We're happy you found our staff to be so supportive during your experience here at Nissan of Richmond. We are always more than happy to assist you if anything else comes up. Paula Quick Owner Loyalty Manager

July 25, 2023

Planned on looking at a few more brands , Nissan of Richmond was my first stop. Thanks to Brandon and his team they made it my last. Very pleasant and got great deal. More

by Max
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
Report | Print
Jul 26, 2023 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. Your feedback and rating mean a lot to us. We're glad Brandon and our team were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

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