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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
3,120 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 3,120 reviews

November 15, 2025

Good Ms. Capri was expert in diagnosing my problem with expert knowledge & courtesy Thank you More

by JNDBOW
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Capri Blas
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Nov 18, 2025 -

Nissan of Torrance responded

Thank you for taking the time to leave us a review! We are thrilled to hear that our team member, Ms. Capri, provided you with such excellent service. We're proud to have her on our team and will be sure to pass along your kind words. Thank you for choosing our business! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 15, 2025

Completely disappointed , la peor experiencia de un dealer. Lleve mi carro arreglar y no me resolvieron. More

by NO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont know who fix my car, you has to find out.
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Nov 18, 2025 -

Nissan of Torrance responded

We’re extremely sorry to hear about your negative experience at our dealership. Our team is committed to providing excellent service and we apologize for not meeting your expectations. Please reach out to us so we can address and resolve any issues you may have experienced. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 14, 2025

My service advisor Manny Villegas was very helpful and friendly i would be returning this location again also the coffee is good and the restroom is always clean Thank you for the hospitality Cynthia More

by MSCYNLEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2025 -

Nissan of Torrance responded

Hi Cynthia, thank you for choosing our location and for leaving such a kind review! Our team always strives to provide friendly and helpful service, and we're thrilled that you noticed. We look forward to welcoming you back soon, and don't forget to grab a cup of our delicious coffee. Your satisfaction is our top priority. See you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 14, 2025

Very friendly Nice and clean welcoming experience My advisor was really nice She went above and beyond More

by TERESITAEDWARDS2
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Capri Blas
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Nov 15, 2025 -

Nissan of Torrance responded

Hello Teresita, thank you for your kind words! We take pride in providing a welcoming and clean experience for our customers. It's our pleasure to go the extra mile for you! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 13, 2025

Everyone is personable, professional and on task. I give the dealership a 5. I received wonderful service. More

by JM7ASPIRE
Recommend Dealer
Yes
Employees Worked With
Chris. He was great; and I encountered Jose Enriquez when I was waiting and he was very gracious. But Chris handled my service very efficiently.
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Nov 15, 2025 -

Nissan of Torrance responded

Thank you so much for your kind words and 5-star review! We're thrilled to hear that our team provided you with fantastic service. It's our goal to always be personable, professional, and on task for our valued customers. We appreciate your business and hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 12, 2025

Didn't call when it was ready told him I needed a new gas cap didn't get it asked for estimate on fixing the over drive switch on shift lever didn't get if u guys just can't give away a free gas cap to any p More

by DANIEL_X2
Recommend Dealer
No
Employees Worked With
Chris
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Nov 15, 2025 -

Nissan of Torrance responded

Hello Daniel, we are disappointed to hear that we did not meet your expectations. We pride ourselves on providing top quality service to our customers. I spoke with your Advisor, and he did explain that he spoke with you over the phone and went over the recommendations; however, they were declined. The recommendations are also documented on the Repair Order that you should have received a copy of. The Advisor also mentioned that he did advise that you can come by at 5 to pick up. Regarding the gas cap, we understand it may seem like a small item, but unfortunately, we cannot provide parts for free. In our industry like many others, even minor components come at a cost and while we always try to help our customers, providing free parts is not something we are able to do. We appreciate your feedback and would be happy to discuss your concerns further if you'd like to speak with our service manager directly. Our goal is always to provide transparent and fair service. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 11, 2025

Always a great experience, Capri was amazing, timing was accurate, I loved the new inspection videos! More

by MICHELLEG2001
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Capri Blas
Report | Print
Nov 15, 2025 -

Nissan of Torrance responded

Hi Michelle! Thank you for your kind words! We're thrilled to hear that Capri provided excellent service and that you enjoyed our new inspection videos. We appreciate your feedback and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 11, 2025

Chris was very nice and professional. Thank you. Chris explained clearly the details what was needed for my pathfinder. More

by Zelda4young
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 15, 2025 -

Nissan of Torrance responded

Thank you for taking the time to leave such a positive review, Chris! We are thrilled to hear that you had a great experience with our team and that your needs were clearly explained. We appreciate your business and hope to see you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 11, 2025

The dealership is very good, depending on what day you choose the wait is long. Choose a weekday. More

by JENIVAD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2025 -

Nissan of Torrance responded

Thank you for your feedback! We're glad to hear that you had a good experience at our dealership. We understand that wait times can sometimes be longer on weekends, so we recommend that you choose a date and time that works best with your schedule. We look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 11, 2025

Excellent customer service, received my vehicle & identified the problem & resolution quickly. Also addressed any questions or concerns that I had & provided video to back it up. More

by wandastine
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 16, 2025 -

Nissan of Torrance responded

Hello Wandastine, thank you so much for your kind words! We strive to provide efficient and thorough service to our customers. We're glad that we could address your concerns and provide a solution promptly. Thank you for choosing us for your vehicle needs! Kind Regards, Elizabeth Reyes Customer Relations Manager

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