Nissan of Torrance
Torrance, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Good Everything was great, but there needs to be better communication with the status of the vehicle. I called to inquire and nobody was available to help me find out the status. It took me calling a few t communication with the status of the vehicle. I called to inquire and nobody was available to help me find out the status. It took me calling a few times to get the information. More
Customer Service is nice, but the waiting time is too much. I notice every time i take the car for service, they move the electrical system and don’t put the system back to the way I had it. much. I notice every time i take the car for service, they move the electrical system and don’t put the system back to the way I had it. More
Marcel was very supportive and considerate when working with me. He quickly got my needs processed and ensured a quick turnaround for servicing my transmission with me. He quickly got my needs processed and ensured a quick turnaround for servicing my transmission More
A professional and friendly environment. Good service. I had a good experience waiting for my car's service. Good service. I had a good experience waiting for my car's service. More
Great Great experience at the Nissan dealership. The staff was friendly, professional, and made the whole process easy and stress-free. Excellent customer service and communication. The staff was friendly, professional, and made the whole process easy and stress-free. Excellent customer service and communication. More
Coming from a customer who owns a Mazda and uses the dealership next to you for that vehicle, customer service or a lack of customer service is the biggest difference when going to Nissan of Torrance fo dealership next to you for that vehicle, customer service or a lack of customer service is the biggest difference when going to Nissan of Torrance for service. No one greets you and the entire team seems entirely uninterested in helping you. The virtual inspection video was good, but no video for the actual work you're paying for? Other dealers do that without having to ask these days. Upon picking up my vehicle, same lack of customer service and I witnessed another unhappy customer based on his experience there that day. Long story short, I will be switching to another Nissan dealer for service moving forward. More
Coming from a customer who owns a Mazda and uses the dealership next to you for that vehicle, customer service or a lack of customer service is the biggest difference when going to Nissan of Torrance fo dealership next to you for that vehicle, customer service or a lack of customer service is the biggest difference when going to Nissan of Torrance for service. No one greets you and the entire team seems entirely uninterested in helping you. The virtual inspection video was good, but no video for the actual work you're paying for? Other dealers do that without having to ask these days. Upon picking up my vehicle, same lack of customer service and I witnessed another unhappy customer based on his experience there that day. Long story short, I will be switching to another Nissan dealer for service moving forward. More
Marcell customer service was great. My concerns with my car were addressed immediately. I was told an accurate wait time. My concerns with my car were addressed immediately. I was told an accurate wait time. More
Friendly staff and mechanics. Marcell is really good and communicative. They get job done efficiently and well. I would recommend this dealer to a friend. Thanks Marcell is really good and communicative. They get job done efficiently and well. I would recommend this dealer to a friend. Thanks More
they get the job done and they're pretty communicative. I will be visiting them again. I had a small issue with the service. They needed to order a part for a repair, and it didn't come for a few days. A b I will be visiting them again. I had a small issue with the service. They needed to order a part for a repair, and it didn't come for a few days. A bit more communication there could have been, better. I had to make arrangements for another car while my car was in service. If the service team had let me know that up front, I could have made arrangements more easily. More



