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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
3,245 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 3,245 reviews

March 02, 2026

Ever time I take my vehicles for service they are Very professional and on time. More

by asaldana4
Recommend Dealer
Yes
Employees Worked With
Raymond Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Ward
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March 01, 2026

Awesome They took my vehicle showed me the waiting area and notified me when it was ready. More

by liddellanthony
Recommend Dealer
Yes
Employees Worked With
Well
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February 28, 2026

Couldn’t fix my issue for warranty. Even with video proof. Car didn’t start, took it here and no result. Couldn’t show proof when it is the battery but warranty can’t cover if they can’t More

by Zibacherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 28, 2026

He is at work on time, willing to help, easy to contact and gets the repair done the first time around. Talked college football while I waited More

by ASHLEY.ALLEN
Recommend Dealer
Yes
Employees Worked With
Chris Figueroa
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February 28, 2026

He is at work on time, willing to help, easy to contact and gets the repair done the first time around. Talked college football while I waited More

by ASHLEY.ALLEN
Recommend Dealer
Yes
Employees Worked With
Chris Figueroa
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February 27, 2026

The staff was Great! They were knowledgeable and friendly. Very easy to work with. From Miguel, the manager, to Geovanni the process was smooth and rewarding. Lily in fin More

by DOUGMSWEET
Recommend Dealer
Yes
Employees Worked With
Geovanni Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geovanni Valdez
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Mar 02, 2026 -

Nissan of Torrance responded

Thank you for the kind words! We're thrilled to hear that our staff, especially Miguel, Geovanni, and Lily, made your experience a smooth and rewarding one. We're also glad you're loving your truck. We appreciate your business and hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 25, 2026

Great and friendly service. Raymond was excellent. Raymond answered all my questions and helped me with all the problems I had. More

by andrewgrayusc
Recommend Dealer
Yes
Employees Worked With
Raymond Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Ward
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Feb 28, 2026 -

Nissan of Torrance responded

Hello there! Thank you so much for your kind words. Raymond truly goes above and beyond to provide exceptional and friendly service to all our customers. We're so glad he was able to help you with any questions and problems. We appreciate your support and look forward to serving you again soon. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 21, 2026

Bottom line your bland and tired employees need a vacation Chris is dry as the desert and what service center doesn't walk customers out to the vehicle to go over what was done , plastic still in the More

by BLACKSTARTRUCKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Nissan of Torrance responded

Hello Mr. Woodard, thank you for sharing your concerns. We would like to clarify a few points while also acknowledging your concerns and frustration. First and foremost, we apologize that you felt the communication was lacking. Our Advisor did provide updates as they were received from your extended warranty company. There was a delay during the first two days, and it was due to us awaiting authorization and information directly from the warranty provider. Regarding the pricing, our advisor is confident that the estimate discussed did not include taxes or fees. At the time initial figures are reviewed, we typically do not have the final out the door total until the repair order is completed. The advisor requested that we pull call logs, as he was confident that a price out the door was not provided, transparency and accuracy is important. At check out, our understanding is that there were no questions raised beyond your inquiry about us not taking cash. Our dealer operates as a credit card dealership as we do not maintain cash drawers on site. For that reason, we are only able to take the exact amount. We understand how frustrating that situation must have felt and we apologize that this was not clearly explained ahead of time to avoid confusion at the time of payment. We also apologize that the protective plastics, paper mats and tags weren't removed prior, this has been addressed internally. We also apologize that you were not greeted with the level of professionalism we strive for. Every customer should feel welcomed and are disappointed to hear that we did not meet those expectations. We have addressed this internally as well to ensure our customers our greeted with friendliness and feel welcomed every time. You also highlighted that we are not your preferred dealership and respect that you have established a relationship with Emperio Nissan. Regardless, our goal is to provide the same level of service and professionalism to every customer who entrusts us with their vehicle. We take feedback such as this one seriously and have made it a topic of discussion with our team. Our intention is never to create or cause frustration. We will be using this as an opportunity to improve overall customer satisfaction. Thank you once again for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 20, 2026

Amazing service as always! Jason and Marcell are extremely helpful Chris, Capri, Raymond, and Tania are awesome too. More

by stevehflores
Recommend Dealer
Yes
Employees Worked With
Jason Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lewis
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Feb 22, 2026 -

Nissan of Torrance responded

Thank you so much for your kind words! Our team works hard to provide top-notch service and we're thrilled to hear that our team exceeded your expectations. We appreciate your continued support and look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 20, 2026

TRASH DEALERSHIP TRASH MANAGER 2FACED STARTS ASKING ABOUT PEOPLE YOU KNOW TO GET YOU FIRED JUST CAUSE HE SUCKS AS A DESK MANAGER AND HIS SALES PEOPLE DONT EVEN LIKE HIM More

by Amanda.rayet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus Rosales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Nissan of Torrance responded

We take all feedback seriously; however, this review appears to be from a fake profile as we don't have nor have had an Amanda work for us. If you are a former employee or have a workplace related concern, we encourage you to address it by contacting our management or HR directly so it can be handled professionally and constructively. Our dealership remains committed to providing a respectful work environment. We stand by our team and processes, and we are always open to productive conversations conducted in a civil and professional manner. We encourage you to reach out to further discuss your concerns. Kind Regards, Elizabeth Reyes Customer Relations Manager

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