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Nissan of Torrance

Torrance, CA

4.5
3,257 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 3,257 reviews

March 05, 2026

Warranty repair requests ignored for months. Only partially honored when service manager took control of my request. More

by RAYMONDW
Recommend Dealer
No
Employees Worked With
Raymond Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Ward
March 04, 2026

The dealership helped me with all the issues in a timely manner got everything done fast. I have no complaints. Great customer service. More

by JONANTHAN_B_DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Nissan of Torrance responded

Thank you for sharing your experience with us! We are thrilled to hear that our dealership provided you with fast and efficient service. Customer satisfaction is our top priority and we are grateful for your positive feedback. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2026

Lack of interpersonal communication Video voice was mumbling. No one really talked to me Communication is important More

by GDRICE1
Recommend Dealer
No
Employees Worked With
Raymond Ward
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Ward
Mar 06, 2026 -

Nissan of Torrance responded

Thank you for your feedback. We apologize for any lack of interpersonal communication and clarity in our video content. We will make sure to improve our communication moving forward. We value your input and strive to provide excellent customer service. Thank you for bringing this to our attention. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2026

They were so professional and nice to me. I was surprised by that because the Nissan dealership I usually go to take my kicks for oil change they act like I'm bothering them. So thank you Tor More

by amw103128
Recommend Dealer
Yes
Employees Worked With
Jason Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lewis
March 04, 2026

Service was able to accommodate me late on a Friday afternoon and complete the maintenance I needed done and had my car ready to pick up at 5:45 pm. Everyone I dealt with was professional and friendly More

by amw103128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Lira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2026

Marcel was very easy to deal with. He explained everything to me and then they took care of the problem. More

by TESLAENERGY8
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcell Saavedra
March 04, 2026

Very Professional & Friendly. They kept me informed of the status of my service. I also enjoyed the free coffee in the comfortable Customer lounge. More

by MSCOTT942
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcell Saavedra
March 04, 2026

They ordered the part I needed . Then they added the service I required. Marsala gave me the service was free. i got the part the next day. GREAt! More

by MSCOTT942
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcell Saavedra
March 03, 2026

Good work, takes a long time even if you’re schedule first thing in the morning More

by Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Nissan of Torrance responded

Thank you for your review. We're glad to hear you're satisfied with our work. We understand that wait times can be frustrating and we're constantly working to improve our scheduling process. We appreciate your patience and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 03, 2026

They are friendly and helpful when I come to get repair and maintenance service. Marcel provides great customer service and answers any questions I have about my car . More

by L.STEPHENS9714
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcell Saavedra
Mar 06, 2026 -

Nissan of Torrance responded

Thank you for your positive review! Our team at Nissan of Torrance prides ourselves on providing excellent customer service and ensuring a smooth experience for all of our customers. We are happy to hear that Marcel has been able to assist you with your car maintenance needs and answer any questions you may have. We appreciate your business and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

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