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Raymond Ward
Raymond Ward at Nissan of Torrance

Raymond Ward

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
41 Reviews
4.7

41 Reviews

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41 Reviews of Raymond Ward

October 07, 2026

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Employee Rating

He was very informative, friendly, and helpful with my car service. I would recommend him to others. More

by Tania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Marcell Saavedra, Arcee Cabacungan

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Oct 10, 2026

Nissan of Torrance responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. Our team is dedicated to providing friendly and informative assistance. We appreciate your recommendation and look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2026

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Employee Rating

Raymond was very professional and helpful with identifying my car's service needs. The dealership was clean and welcoming. I was able to wait for my service to be completed and the timing was reas More

by CALEXCEOANNA
Recommend Dealer
Yes

Other Employees Tagged: Raymond Ward

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Sep 18, 2026

Nissan of Torrance responded

Thank you for your kind words, we're so glad that Raymond provided you with top-notch service and that you enjoyed your experience at our dealership. We strive to maintain a clean and welcoming environment for our customers and we're thrilled to be your favorite Nissan location! Thank you for choosing Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 07, 2026

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Employee Rating

Good. Prices too high Bring down the prices now, I mean right now, seriously right now More

by ASALGIA
Recommend Dealer
Yes

Other Employees Tagged: Raymond Ward

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Aug 11, 2026

Nissan of Torrance responded

Thank you for your feedback! We appreciate your support and value your opinion. We are constantly looking for ways to improve and will definitely take your suggestion into consideration. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 04, 2026

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Employee Rating

Great service, friendly customer service I get good deals for my car maintanence. And it is always clean and nice. More

by Alexandravqz
Recommend Dealer
Yes

Other Employees Tagged: Raymond Ward

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Aug 07, 2026

Nissan of Torrance responded

Thank you for your glowing review! We are constantly striving to provide exceptional customer service and fantastic deals for all of our customers. We are delighted to hear that you have had a positive experience with us. We look forward to welcoming you back for your next car maintenance visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 04, 2026

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Employee Rating

1) . Loved customer service! 2). Wait time, less than expected. 3). Inspection was explained in layman’s terms. Thank you for your service. More

by TSEPULVEDA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Aug 07, 2026

Nissan of Torrance responded

Thank you so much for your positive review! It truly means a lot to us. We pride ourselves on providing exceptional customer service and efficient wait times. We're happy to hear that our team was able to explain the inspection process clearly for you. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 15, 2026

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Employee Rating

Was in and out. Rene was great. Tv and music was too loud, so was not an enjoyable waiting experience More

by trinitylilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Marcell Saavedra, Rene Cruz

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Jul 17, 2026

Nissan of Torrance responded

Thank you for your feedback. We apologize for the loud TV and music, and we will make sure to adjust the volume in the future. We appreciate your business and hope to provide a more enjoyable experience next time. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 11, 2026

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Employee Rating

Smooth transaction. Treated well. All needs met. Great experience. Tech was honest and helpful about my car needs. More

by AMBEROJURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Marcell Saavedra

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Jun 12, 2026

Nissan of Torrance responded

Thank you for the fantastic review! We strive to provide top-notch service and are thrilled to hear that we met all of your needs. Our team takes pride in being honest and helpful for every customer. Thanks again for choosing our Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 04, 2026

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Employee Rating

Great customer service No complaints what so ever Definitely would come again to this dealership More

by NIETO.ANDREAN.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Jun 05, 2026

Nissan of Torrance responded

Thank you for the kind words and feedback! We strive to provide exceptional customer service and we're thrilled to hear that you had a positive experience at our dealership. We look forward to seeing you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 02, 2026

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Employee Rating

Wow. Awful demanding aren’t we? Marcell was everything a customer service person should be. Enjoyed receiving a video describing the services performed. More

by LSONOFMORNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Marcell Saavedra, Rene Cruz, Dominic Vettraino, Arcee Cabacungan

Print
Jun 05, 2026

Nissan of Torrance responded

Thank you for your kind words! We are so glad to hear that Marcell provided exceptional customer service and that you enjoyed the video detailing our services. Your satisfaction is our top priority and we look forward to serving you again. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 21, 2026

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Employee Rating

I came across this dealership by accident. It’s at a great location. But what keeps me going back the the friendly staff and the cleanliness of the lounge area. More

by TITISER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Print
May 23, 2026

Nissan of Torrance responded

Thank you for sharing your experience with us! We're thrilled to hear you stumbled upon our dealership and have been impressed with our location, staff friendliness, and lounge area cleanliness. We strive to provide exceptional customer service and a welcoming atmosphere. We look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

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