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Nissan of Torrance

Torrance, CA

4.5
2,772 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,772 reviews

March 09, 2025

Richard was great! He was very patient and made sure that I was well taken care of. I am glad that he was the one who helped me. More

by DTURATSU
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 09, 2025

The repairs are very expensive here and the customer service is not attentive. The attention span is limited only on one issue and once the money is collected they quickly let you go. Employees must wor More

by KUN.ANIKO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Nissan of Torrance responded

Hello Aniko, thank you for taking the time to provide feedback regarding your visit in January. Firstly, I want to sincerely apologize if you felt that our Advisor was condescending or overly focused on money during your visit on July 13, 2024. It is never our intention to make any customer feel uncomfortable or undervalued. We aim to create a welcoming environment where our customers feel respected. During your 1st visit with Richard back on July 13th, we performed an oil change and tire rotation. This is a standard maintenance to maintain the health of your vehicle. Our Advisors are trained to provide recommendations based on the condition of the vehicle. Based on the CarFax history you are the 5th owner of the 2013 Sentra and was just purchased in 2024 by you. We must consider the year and miles as the prior owners may have not performed the necessary services or repairs. This may have been the cause for the recommendations made on your 2nd service visit as there were quite a few codes discovered during the diagnostic. These findings and repairs are crucial for ensuring the safety and reliability of your vehicle. While we understand that this may have been unexpected, it is part of our responsibility to inform you. If our team did not address your dashboard light concern or tire replacement estimate, we encourage you to contact our team so that it can be addressed promptly. We appreciate your business and hope to have the opportunity to serve you better in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 08, 2025

Thank you for most wonderful team ever. 😊the lead of this Management district is most amazing thank you for being so great to me and keeping my car in out standing condition. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Nissan of Torrance responded

Hello Terry, thank you for your praise and kind comments about our team. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 08, 2025

I love this dealership, it is closeby, alows me to charge my car on the fast charger for free and they provide amazing service. More

by PATRICIA15R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Nissan of Torrance responded

Hello Patricia, thank you for the high star rating! We are glad to hear that we provide amazing service and make charging easy for you. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2025

Buen cervicio personal amable buenos precios cervicio de vevidas de café y te para todos mientras esperamos More

by AGOMEZ0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Nissan of Torrance responded

Hola, muchas gracias por sus comentarions sobre su reciente experiencia al departamento de servicio de Nissan of Torrance. Nos da mucho gusto saber que esta feliz con su experiencia. Cualquier cosa que se le ofresca, nuestro equipo esta feliz de ayudar. Hasta la proxima, se cuida. Saludos Hamables, Elizabeth Reyes Gerente de Relaciones al Cliente

March 06, 2025

Good. Polite. Ex.g.g.e.e.good..good.good.good.good.good.good.goo More

by KARNA_11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2025

I recently received service at Nissan of Torrance, and I am pleased to share that the experience met my expectations. The service manager, Jimmy, was excellent, providing professional and attentive assistan More

by CHANGMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Nissan of Torrance responded

Hi Changmin, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2025

Excellent customer service they go above beyond in the service dept and the whole place all around !! More

by 424GARCIAERICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcel cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Nissan of Torrance responded

Hello Erick, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2025

It’s good, each time I call and make an appointment the representative that helped me are very nice and helpful to my needs More

by CAROLLOUISE413
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Nissan of Torrance responded

Hello Carol, we're glad you had such a wonderful experience with us! Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2025

I like this dealership very much and I always use Torrance Nissan for my car. More

by COMMANDERFAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Nissan of Torrance responded

Hello Commander Fae, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

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