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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
2,770 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,770 reviews

July 20, 2021

Rick Burns took great care of us with our 2015 Rogue. We needed 4 new tires and he was very knowledgeable about what tires to buy. Plus, he was friendly a and helpful. More

by SH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burns
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Jul 21, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 20, 2021

Was not greeted or acknowledged until 30 mins after my arrival & I had to asked twice to be helped . The rep did not explained recommendations. More

by REBECA.OSORNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2021 -

Nissan of Torrance responded

Hi Rebeca, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We truly apologize that you weren't greeted in a timely manner. There are times where our reps are tide up with customers or on the line with extended warranties, which would delay them from greeting you immediately. We are working on a process to ensure this does not happen again as we know your time is very valuable. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 20, 2021

Very fair friendly staff. But when my transmission failed I believe they should have given me a loaner car. I’m driving someone up a hill and the car is lagging. Not my fault I had to wait for part More

by SUEWESCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudio Gutierrez
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Jul 21, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Unfortunately our loaners are limited and can only provide one if approved by Warranty. I will pass along your comments to our team. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 19, 2021

I’m missing my inspection report. It was not included with my final paperwork. I need that report. How can I get it? Invoice: 328564 More

by VITAL103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Report | Print
Jul 21, 2021 -

Nissan of Torrance responded

Hello, thank you so much for your high rating! The MPI report is usually sent via email or text, I apologize that you did not receive it. I have reached out to your Advisor Claudio to have it emailed to you. Thank you, and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

Jul 30, 2021 -

VITAL103 responded

Hi there, I still have not received my multi-point inspection. Please send ASAP

July 17, 2021

Richard Burns, the Service Advisor that assisted me was Very Courteous. He got the job done Quickly, and had me out of there in "less" than 2 hours ! Which I Very Much appreciate, because I was told that t More

by Dr Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
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July 15, 2021

I wa treated with respect and extreme kindness. Mandes, Miguel and Jesus worked the best deal they possible. I was truly happy with the service provided. More

by JOVONNIEMABRIE
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandez Jones
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July 14, 2021

Very prompt and courteous service. I will continue to use them for all of my automotive needs and service. Everyone was very nice and professional. More

by JACKIEMROCH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Mia Young
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Jul 21, 2021 -

Nissan of Torrance responded

Hello Jackie, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 13, 2021

Me gusto mucho el servicio siempre q voy me atienden de lo mejor y siempre me dan respuestas a todas mis dudas q tengo respecto al carro More

by TITO_EVOLX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanarah
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Jul 15, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 12, 2021

Horrid. Didn’t even look at my car for what I brought in for. Then took 2 hrs for a computer reset, and then asked if I wanted my car washed, I said yes. Came to pick up and wasn’t even washed More

by MORGANASMITH84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Mia Young
Report | Print
July 11, 2021

Just bought a Nissan Kicks.Everything went smoothly from start to finish. My vehicle was Nice and clean. I like the safety features of Nissan. Excellent service. Salesman was accommodating. Transaction was More

by Sylorlen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melina Layton; John Kim; Moises, Gustavo Gonzalez, Mandez Jones, Eddie Rosas
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Jul 15, 2021 -

Nissan of Torrance responded

Hi Sylorlen, thank you so much for your positive comments about Nissan Of Torrance! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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