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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
2,824 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,824 reviews

November 26, 2024

Richard was very helpful with the service I needed. Will come back to get my car serviced More

by RUNSTERLOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2024 -

Nissan of Torrance responded

Hello, we really appreciate your excellent feedback! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 26, 2024

Still have the problem my radio make that scratching sound it's beeing 3 times More

by vincegarcia765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2024 -

Nissan of Torrance responded

Hello Vince, we would like to address your concerns. Please reach out to us directly at (310) 536-4000 when you have a chance. Thank you, and we look forward to hearing from you.

November 24, 2024

Chris is ALWAYS a delight to work with and service the service on my vehicle is always beyond expectation. Thank you Nissan of Torrance! More

by Gee310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Nissan of Torrance responded

Hello, we're so delighted to hear that Chris goes above and beyond your expectations! Reviews like this keep us motivated to continue providing excellent customer service. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 24, 2024

The experience I had was excellent for servicing my truck. It took about the expected amount of time, and Richard explained everything to me. Also, when I got my truck back, it was very clean. I was pl More

by LAKER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Nissan of Torrance responded

Hello, thank you for the excellent 5-star review; we are happy to pass along your comments to the team here at Nissan of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 23, 2024

Buen servicio solo que cuando ahí que confirmar la cita no sabía español gracias a jimmy muy bueno el More

by Maria Silvia Ruvalcaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Nissan of Torrance responded

Hola Maria, muchas gracias por sus comentarios sobre su reciente visita a nuestro departamento de servicio. Nos da mucho gusto saber que Jimmy la atendio bien. Hasta la proxima, se cuida! Saludos Hamables, Elizabeth Reyes Gerente de Relaciones al Cliente

November 22, 2024

He is nice and very accomodating. He explain everything all the recommendation that we need to do to my car... More

by JONJONSTAANA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Nissan of Torrance responded

Hello Jon, thank you for your kind words and this wonderful review! We truly appreciate your business and support. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 22, 2024

No one told me the price ,he didn't listen to what I wanted, only wanted me to get a new car,and I felt rushed because they wanted to go home and he left after he got the sale while I stayed on the lot More

by DEMILOGARR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lily Bandea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Neysan Sassani
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Nissan of Torrance responded

Hello Demilo, it is unfortunate and disappointing that you would post such a false and negative review as our team worked diligently to get you the best deal possible considering your situation. Regarding your accusations pertaining to the price of the vehicle, our team provided a detailed breakdown of the costs involved in addition all of our vehicles have a Monroney sticker. We not only gave you a breakdown we also provided a pencil which you initialed in agreeance to the price negotiated. To add insult to injury we not only worked to lower your payments to better accommodate your budget, but we also gave you a lot more for your trade although it was worth only a couple hundred. Our team went to bat for you and a couple of days later you come back complaining that your vehicle didn't come with floor mats, your Sales Representative Neysan kindly explained that the mats were not listed on your Monroney sticker therefore your vehicle did not come equipped with them. You then told him you did not have a copy of that sticker, so he very kindly and calmly walked you over to your new vehicle and pulled that Monroney sticker from your glove box, demonstrating that the mats you were demanding were not listed on the Monroney sticker as he had previously explained. Please keep in mind that you also went into finance where they go line by line when signing the contract in which they would have gone over payments and price of the vehicle. You have gone out of your way to try to ruin our reputation not just by posting this false review but also filling out our survey really affecting the Sales rep who assisted you and went above and beyond to provide you with the best service possible. It sounds like you have buyer's remorse and now taking it out on us when our team did nothing unethical or wrong. Best of luck to you! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 21, 2024

Service was great, the guys stood behind their promise to fix my vehicle and help with my insurance. More

by Letty Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Nissan of Torrance responded

Hi Letty, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations and help fix your vehicle as promised. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 21, 2024

I appreciate Chris for always taking care of my vehicle and showing me all legit work that needs to be done. This dealership knows how to treat their customers. More

by KEITHGIVAN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Nissan of Torrance responded

Hello Keith, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 20, 2024

Everything it was good! ! Richard was really nice and very helpful!! Thank you Richard for your business!! More

by HELLOCATALINA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Nissan of Torrance responded

Hello Catalina, thank you for sharing your positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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