Nissan of Torrance

Great customer service No complaints what so ever Definitely would come again to this dealership ever Definitely would come again to this dealership More

They were ready for me when I got there. R C kept me informed when I called for an update. He moved the car into the driveway when it was finished. The restroom was spotless. The chairs were R C kept me informed when I called for an update. He moved the car into the driveway when it was finished. The restroom was spotless. The chairs were very comfortable. More

This dealership has a welcoming environment. Marcell listens to my concerns. He keeps me informed on the progress. Marcell listens to my concerns. He keeps me informed on the progress. More

Totally understand it was busy, but it took them 30 minutes to check me in for service and then 3 hours to complete an oil change and tire rotation. Had to come up to the front desk twice (even though minutes to check me in for service and then 3 hours to complete an oil change and tire rotation. Had to come up to the front desk twice (even though my vehicle is done) just to have them begin processing my vehicle return. Completely understand how busy they were, but they only had ONE person manage the front desk while multiple other people were just lounging around. More

While Marcell was excellent and supportive of my needs, the dealership mechanics ultimately failed to diagnose and solve the persistent issue I was experiencing. When I demonstrated the problem was still p the dealership mechanics ultimately failed to diagnose and solve the persistent issue I was experiencing. When I demonstrated the problem was still present post-service, albeit in a more limited capacity, they acknowledged it but claimed they 'didn't know what other diagnostics to run.' While I appreciate their effort, at the end of the day I would have hoped they could provide a solution for me. The car runs, but not nearly as smooth as it should be given it's very low mileage. More

Quick and friendly service. Kept up to date on progress. Would recommend to anyone. Waiting are. Grateful for the coffee bar. Nice touch for the customer. Chairs a bit uncomfort Kept up to date on progress. Would recommend to anyone. Waiting are. Grateful for the coffee bar. Nice touch for the customer. Chairs a bit uncomfortable, but that's the only complaint More

Arcee was so kind and helpful and really clear to me about what service was actually needed now vs what I could wait on! I really appreciated it about what service was actually needed now vs what I could wait on! I really appreciated it More

Dominic was very personable and helpful. No hassle. I would recommend this Nissan to all Nissan owners I know. No hassle. I would recommend this Nissan to all Nissan owners I know. More

It is very organized, with workers that are very nice Well put together, with coworkers that go out of their way to help out and make the customers satisfied. Well put together, with coworkers that go out of their way to help out and make the customers satisfied. More

Wow. Awful demanding aren’t we? Marcell was everything a customer service person should be. Enjoyed receiving a video describing the services performed. Awful demanding aren’t we? Marcell was everything a customer service person should be. Enjoyed receiving a video describing the services performed. 10 of 10 experience. More