Nissan of Torrance

Jimmy was good and kept us informed. But, we are truly disappointed with Nissan and your dealership. We have two 2020 Sentras that we bought from your dealership in 2021. The locks have But, we are truly disappointed with Nissan and your dealership. We have two 2020 Sentras that we bought from your dealership in 2021. The locks have failed on each car and needed to repaired 4 times now. We have never had this occur with any other make of car that we have owned. The last repair on my wife's Sentra was 1 1/2 years ago and now it has failed again. There has been a goodwill offer to repair the locks where the dealer will cover 80% and we cover 20% (a total of $102). There is either something seriously wrong with the lock system on the 2020 Sentra or the repairs aren't being done correctly. It appears to be a major problem that I don't want to pay to fix every 1 1/2 years. Nissan corporate and the dealership don't seem to want to acknowledge that there is a problem with the locks or to support their customers in making it right. It makes me question owning a Nissan or using your dealership in the future. More

Good and quick servicing + repairs of my car. However, one of my hubcaps was lost when the car was test driven, I am still waiting for the replacement. I am not getting updates... However, one of my hubcaps was lost when the car was test driven, I am still waiting for the replacement. I am not getting updates... More

I was satisfied with my service. I received a written report which I appreciated. Things went well I received a written report which I appreciated. Things went well More

My experience was great. My needs are always met. Even when I have a new concern the day of my appointment, Chris made sure to make a note of it and get it looked at. Thank y My needs are always met. Even when I have a new concern the day of my appointment, Chris made sure to make a note of it and get it looked at. Thank you. More

Akin to waiting at an airport terminal. When I arrived for my appointment I was told by Mr. Figueredo, when asked how long will it take, his response was 1 1/2 hours. I patiently waited and When I arrived for my appointment I was told by Mr. Figueredo, when asked how long will it take, his response was 1 1/2 hours. I patiently waited and 1 1/2 hours later I paid my bill then drove off to my next appointment. The experience was neither exciting nor traumatic just typical of waiting for service to be done. More

I had a great experience with Jimmie. My service was simple, easy, and quick. All my concerns with the care were addressed, and my service was completed quickly. My service was simple, easy, and quick. All my concerns with the care were addressed, and my service was completed quickly. More

Every time am there , the service is always in the good way to inform the status definitely it's all good way to inform the status definitely it's all good More

Good, very knowledgeable It didn't take to long have the service done Good service Good service done Good service Good More

Did what is needed in my car Service advisor Mark took good care of me good care of me More

Great leasing experience with great customer service. It was a great leasing experience with great customer service by staff at Torrance Nissian. It was a great leasing experience with great customer service by staff at Torrance Nissian. More