Back

Nissan of South Bay - Service Center

Torrance, CA

4.4
1,911 Reviews

1,911 Reviews of Nissan of South Bay - Service Center

Sort by
May 17, 2024

They greet you and show hospitality. They keep you informed and work with you ! Really nice people !! 👍🏾 More

by GREYWULF85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Great customer service, thanks to Omar Jesus and the hall team, you guys are the best thanks again More

by Aduartez1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandez Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysan Sassani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Gulam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Kong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

May 15 2024 Me and my husband bring the car to Nissan of Torrance just for 15,000 miles oil change my car only 2 years old in really new conditions. That will cost us about $ 29 dollars. After 2 hr of waiti More

by pay_bansai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Villegas
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Nissan of Torrance responded

Hello, we regret to hear that your recent experience was anything less than exceptional. As per my research regarding your recent experience, our team is taking care of all the necessary repairs. It is an unfortunate situation, but we will be sure to do right by you and take full liability. We have put you in a rental until your vehicle is fully repaired and working as designed. If you have further questions, please feel free to contact David Campos. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 17, 2024 -

pay_bansai responded

My car totally 2 years olds never have problems. Just your have to do is simple oil change your. As car dealerships and repair services you’re know so well when engine is been damaged the car never going to be the same. This is super super lack of care and service , and experiences. Would you be comfortable using the car that has been damaged? Please put your self into my situation. We have been to several repair shops asked questions contact Nissan my car totally not going to be normal as for 2 years olds 16,000 miles your dealer has to be more responsible for your totally rack less mistakes more than just simple repairs

May 16, 2024

Although I didn’t have an appointment, I was taken care of in a timely manner. As usual, Chris was wonderful. More

by BSANWON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Nissan of Torrance responded

Hello, we're glad you had such a wonderful experience with us! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 16, 2024

Richard has always been a good communicator and provides professional service. He also offered $20 discount on labor charges More

by COUNTPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 16, 2024

The service person was very helpful and made me feel special..I always have a great service appt More

by JULIVINCE
Recommend Dealer
Yes
Employees Worked With
He pic is not there
May 17, 2024 -

Nissan of Torrance responded

Hello, thank you for your positive review; we are happy to pass along your comments to the team here at Nissan of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 14, 2024

The service was quick and informative. I was informed of recommendations and and took time to look at the EV. More

by JAMES@JLRAY.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandez Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Nissan of Torrance responded

Hi James, thank you so much for your positive comments about Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 13, 2024

The Nissan Dealership on Hawthorne Blvd and Diamond xx. is very well in providing customer service. More

by SEBAS6292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Nissan of Torrance responded

Hi Sebas, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We look forward to your next visit! Take care Kind Regards, Elizabeth Reyes Customer Relations Manager

May 12, 2024

Customer service was good but missed having Richard as my service writer when I had an oil change. More

by MKELSEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback! When you schedule your next appointment, you are welcome to request Richard, he'd be happy to help. Thank you again for the great review! Kind regards, Elizabeth Reyes Customer Relations Manager

May 09, 2024

Chris helped me out and I had great confidence in his ability to service my vehicle. He also followed up with me often, which was excellent service on his part. More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

1
...