Nissan of South Bay - Service Center

I’ve been to this dealership three times. The prior two occasions, Richard was my service advisor and he is very nice and knowledgeable. On my recent (third) visit I had Alisa. She was friend The prior two occasions, Richard was my service advisor and he is very nice and knowledgeable. On my recent (third) visit I had Alisa. She was friendly enough. I had no concerns. What bothers me about this dealership is that you wait 10-15 minutes for a service advisor to come and meet when you come in to check in. Each time that was the wait and I have an appointment. They need to do a better job checking people in. More

Service agents are knowledgeable and the office treats you with respect.The facility does try to accommodate and address your issues timely as deemed necessary you with respect.The facility does try to accommodate and address your issues timely as deemed necessary More

Very professional I feel taken care of @ Torrance Nissan. My vehicle is well serviced each visit. My vehicle is well serviced each visit. More

The service was great and the workers are friendly will go back for the service go back for the service More

My check in client personnel was very professional & efficient answered & explained my card upcoming needs very well. efficient answered & explained my card upcoming needs very well. More

I was very unhappy with my service advisor. First he told me I needed $800 worth of service work done because it was the reason why my car was running BAD. This was before it was even checked! First he told me I needed $800 worth of service work done because it was the reason why my car was running BAD. This was before it was even checked!!! I declined and found I would have paid all that money for nothing because the problem was totally something else. Then he told me my car needed to go to a body shop because someone barely hit my back bumper but after talking to the service mgr I found this was not true. Then he put on my paperwork that my car was in a collision WHICH IS NOT TRUE. My car was barely bumped in a parking lot and scratched up a bit. My side mirror was damaged on the outside cover only while going through a car wash. Why he wrote up a report stating my car was in a collision I do not know. My ex husband was a mechanic for Mercedes and I know for a fact that Car Dealerships push mechanics and service advisors to sell people work that’s not really necessary. I have had 5 Nissans but this will be the last one I will purchase. More

The customer service is excellent the service team explains to you what's best for your car. explains to you what's best for your car. More

Went in for an oil change and tire rotation and Service was quick and easy was quick and easy More

She is friendly and professional. She gives updates of the progress of service. Definitely great service She gives updates of the progress of service. Definitely great service More

I show up without an appt. , But it was no problem. They changa my oil and rotate tires . Costumer services been always good. , But it was no problem. They changa my oil and rotate tires . Costumer services been always good. More