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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,469 Reviews

2,469 Reviews of Nissan of South Bay - Service Center

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September 11, 2021

They are friendly ,their service is wonderful,on time,quality,doing car wash before turn over to the costumer.the part is genuine and durable. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Camacho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Madrigal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Albert Vu
Sep 14, 2021 -

Nissan of Torrance responded

Hello Lynn, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 10, 2021

Mia was very helpful and a great customer service representative. The other service reps were just as friendly and helpful. Thank you Will be back for all services More

by TANYAEPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Sep 14, 2021 -

Nissan of Torrance responded

Hi Tanyaepp, thank you so much for your positive comments about Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 09, 2021

I brought in an old car with break problems.Manny I brought in an old car with break problems. Manny explained all recommanded procedures. I was able to pick those urgent and essential. The recall More

by TERITHEVAMPIRE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Sep 14, 2021 -

Nissan of Torrance responded

Hello, We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 08, 2021

Very happy with the service. I would definitely recommend this location to anyone who has a Nissan, and need repairs. I feel right at home whenever I need work on my car. More

by PASADENABK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 14, 2021 -

Nissan of Torrance responded

Hi, thank you for taking the time to leave a review for us at Nissan Of Torrance. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 08, 2021

I am truly impressed with this dealership! Magnificent, clean, modern, spacious, organized place! My service advisor, Manny was very knowledgeable, gracious and considerate! My experience on the day of m More

by MICHELLE.TABB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Sep 14, 2021 -

Nissan of Torrance responded

Hi Michelle, thank you so much for your positive comments about Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 04, 2021

Always courteous and professional they help me and my car stay snazzy & safe on the road. Check up was completed ahead of estimate with the car washed! More

by APRILLEISHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
September 03, 2021

Brought in car because service light was on. Service tech never turned service light off. Told they never checked why it was on the charged $269 for oil change. ROBBERY! More

by HARVSIEGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Blas, Mia Young
Sep 21, 2021 -

Nissan of Torrance responded

Hi Harvsiegel, we regret your most recent visit with us was not up to the standards we strive for. We would like to have a better understanding about your experience. Please reach out to us at ereyes@ntnissan.com at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 03, 2021

I came for 2 issues thinking I would be without my car for the day and 3 days later I got my car back with only what was supposedly done on the first day. Quite disappointing. More

by STUBBORNDAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dealt with Manager of service department on 2nd day.
Sep 18, 2021 -

Nissan of Torrance responded

Hello, we regret to hear that your recent experience was anything less than exceptional. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at ereyes@ntnissan.com. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 03, 2021

The locks on my tires didn't have a key to remove them in the car. Steve Quintero helped solved the problem. By ordering new locks with a key. Very helpful and courtesy in getting the situation taken care o More

by BEVHARPETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
September 03, 2021

The dealership is a very good one the people are really nice they get the job done will recommend it to anyone Thank you a More

by RENEETYEL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandez Jones
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