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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,419 Reviews
Call Service Center (310) 536-4000

2,419 Reviews of Nissan of South Bay - Service Center

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October 11, 2024

I had a wonderful experience and great customer service overall. Everyone is was kind and knowledgeable More

by Samone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Nissan of Torrance responded

Hello Samone, thank you; we appreciate your wonderful feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 10, 2024

It was great and they did wonderful service on my car and it was fast. More

by Hailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Nissan of Torrance responded

Hello Hailey, thank you for sharing your positive experience! We are glad we could help provide wonderful and fast service! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2024

Marcell at Nissan of Torrance is wonderful! He is extremely knowledgeable, has a positive and friendly attitude and was a pleasure to work with! More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Nissan of Torrance responded

Hi Lynn, we're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2024

I've been coming to Torrance Nissan for years to take care of my vehicles. I love the options they offer for payment assistance and the work is always great. And I prefer my Nissan to be taken care of More

by PTTYRLLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Nissan of Torrance responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2024

This is the best Nissan Dealership in Southern California. Everyone in the shop is very helpful and knowledgeable. More

by COLETHIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Nissan of Torrance responded

Hello, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2024

Hi is very professional and hi now what hi doing I’m very happy with his service More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Nissan of Torrance responded

Hi, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2024

Richard was extremely diligent in explaining the work needed, and the cost of the same. Great service. Thank you! More

by JBEGAZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Nissan of Torrance responded

Thank you for taking the time to share your experience! We are happy to hear that your Advisor Richard was diligent in explaining the work needed and the associated costs. Clear communication is key to building trust but also empowers our customers to make informed decisions. Your satisfaction is our top priority, we appreciate your acknowledgement of our efforts. Thank you once again for your feedback! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2024

I drive from West LA because Im pleased with the service I receive from this team More

by STEPHANE.KING43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Nissan of Torrance responded

Hello Stephane, when a customer drives from a distance to service their vehicle, it indicates a high level of satisfaction with the service they previously received which makes us extremely happy to hear. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 07, 2024

Great service rep knowledgeable and honest great service car always runs better afterwards would recommend to friends. More

by Miketimko53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Nissan of Torrance responded

Hello Mike, thank you; we appreciate your excellent feedback! Please don't hesitate to reach out to us if there's anything more we can do! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 07, 2024

Take 2 hours for an oil change I scheduled an appointment and the whole system takes too long to the point where making an appointment does not matter also you guys have to keep your prices low and give 50% More

by OORDONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Nissan of Torrance responded

Thank you for sharing your recent service experience. We understand that your time is valuable, and we sincerely apologize for any inconvenience this may have caused you. It is important to note that our oil change service includes a comprehensive multi point inspection. In addition to the oil change and the MPI we also provide a complimentary car wash. This additional step is intended to enhance your overall experience. We appreciate your suggestion regarding 50% coupons for services; however, we must inform you that offering such substantial discounts is not feasible for our business. Our pricing reflects the quality of service and parts used in maintaining your vehicle. Providing breakfast is also not feasible but appreciate your feedback. Thank you once again for bringing these matters to our attention. Kind Regards, Elizabeth Reyes Customer Relations Manager

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