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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,452 Reviews
Call Service Center (310) 536-4000

2,452 Reviews of Nissan of South Bay - Service Center

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November 09, 2023

The service was good and the I was notified once my car was ready. Nice job! More

by SUJEILMATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
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Nov 11, 2023 -

Nissan of Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 09, 2023

Richard is an excellent helper and very knowledgeable than other reps. He is the best customer service I have had at this location More

by migfiallos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 08, 2023

Always helpful and friendly. The whole staff is warm and welcoming. The snacks, coffee and tea selections are great! More

by MACRACER691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysan Sassani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 07, 2023

I will NEVER go to this dealership again absolutely terrible experience this location doesn't do anything correct anymore More

by MAKAIOSURFBOARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Villegas
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Nov 11, 2023 -

Nissan of Torrance responded

Hello, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2225 to speak to our Service Manager at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 06, 2023

Very good customer service. I always take my car there for service. Would highly recommend them. More

by Shavonf@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Lira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Alisa Retunski
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Nov 11, 2023 -

Nissan of Torrance responded

Hi Shavon, we are so happy to read such a great review about Nissan of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 05, 2023

The person helped me and report states I needed transmission oil change. I was very upset because I just did the service the last time I was at Nissan of Torrance. It made me wonder if the job was More

by MARTHAAGUILAR05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alisa Retunski
Report | Print
Nov 11, 2023 -

Nissan of Torrance responded

Hello Martha, we hope you got the assistance you needed from our Manager. Take care!

November 05, 2023

Nissan Torrance is thee best. I’ve dealt with other dealerships and customer service doesn’t compare to Torrance Nissan. They are thee BEST. JUST MY OPINION More

by NISHAPOO9987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Nissan of Torrance responded

Hello, thanks for your praise and kind comments about our team. We are so pleased you enjoyed your visit to Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 04, 2023

Good experiences with Nissan of Torrance but especially with Richard Burns. I really appreciate how Richard stays on top of things and how well he communicates. More

by DESTYPOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance. It's experiences like yours that really keep us motivated! Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 03, 2023

Torrance Nissan was a real lifesaver when my car completely stopped after stopping at a light. Fortunately I was only .4 miles from Torrance Nissan. When I arrived, they took care of everything. A More

by DRCLOVETTE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nov 08, 2023 -

DRCLOVETTE28 responded

Thank you again for taking expert care of my car the "oh so cute" and reliable, "Nissan Kicks." When I decided on this make and model, I was looking for the smallest SUV. And, the Nissan Kicks definitely fit the bill... It's my "dream car." Thank you again for taking care of "my baby!" My experience with Torrance Nissan was truly a positive one!

Nov 08, 2023 -

DRCLOVETTE28 responded

Thank you again for taking expert care of my car the "oh so cute" and reliable, "Nissan Kicks." When I decided on this make and model, I was looking for the smallest SUV. And, the Nissan Kicks definitely fit the bill... It's my "dream car." Thank you again for taking care of "my baby!" My experience with Torrance Nissan was truly a positive one!

November 02, 2023

Jimmy is the best! I've been going to Universal City and Temecula the last 5 years, and moving forward Jimmy will be my preferred advisor. He was incredibly kind, h More

by BRITTANY.GOODE92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Nissan of Torrance responded

Hello Brittany, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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