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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,439 Reviews
Call Service Center (310) 536-4000

2,439 Reviews of Nissan of South Bay - Service Center

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May 24, 2023

Went in for an oil change and tire rotation and Service was quick and easy More

by MARISSAGUERRA09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Nissan of Torrance responded

Hello Marissa, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 23, 2023

She is friendly and professional. She gives updates of the progress of service. Definitely great service More

by svargas5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo
Report | Print
Jun 13, 2023 -

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 20, 2023

I show up without an appt. , But it was no problem. They changa my oil and rotate tires . Costumer services been always good. More

by FYMADRIGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Mandez Jones, Yvonne Castillo, Paloma Buenrostro
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Jun 13, 2023 -

Nissan of Torrance responded

Hello, we are so happy we were able to help you out and provide you with an excellent experience. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 19, 2023

Super kind and professional. excellent He was super kind, professional and provided excellent services. Would defo meet him agaib More

by YJRIN@NAVER.COM
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Jun 13, 2023 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! It is experiences like yours that really keep us motivated. Until we meet again, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 19, 2023

Service representative provided good customer service and called me right away once my car repair was completed More

by MARTINEZ.MELEAH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Nissan of Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. We are happy to hear that your Advisor was communicating with you while your vehicle was being serviced. If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 16, 2023

Great experience Excellent service great job done with timely fashion and excellent price Great people work there More

by DAVIDAH1969
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo, Yvonne Castillo
Report | Print
Jun 13, 2023 -

Nissan of Torrance responded

Hello David, thank you for your kind words and this wonderful review! We are so pleased you enjoyed your visit to Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 16, 2023

Me hicieron esperar demasiado, lo que iva a tardar 1:20 duro 6 horas .Desde que llegue le dije lo que necesitaba, hacían una cosa y luego seguían agregando más cosas, siempre hacen un solo diagnóstico de l More

by VALENTINOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aliza Melendez
Report | Print
Jun 13, 2023 -

Nissan of Torrance responded

Hola Valentino, nos decepciona escuchar de su reciente experencia. Si esta dispuesto a darnos una oportunidad, por favor pongase en contacto con nosotros para hablar directamente con el gerente de servicio. Nuestro numero telefonico es 310-536-4000 x2249, esperamos hablar con usted. Saludos Hamables, Elizabeth Reyes Gerente de Relaciones al Cliente

May 16, 2023

I brought my Nissan leaf in to determine whether my battery was covered under warranty. It was determined that the battery would fall under capacity warranty, but the warranty expired. Nissan was unwil More

by canuterp@gmail.com
Recommend Dealer
No
Employees Worked With
Alisa
Report | Print
Jun 13, 2023 -

Nissan of Torrance responded

Hello, we are disappointed to learn of your experience here at Nissan of Torrance. We are sorry to hear that goodwill didn't approve the repair, unfortunately, that decision is not made by Nissan of Torrance, it is made by the manufacturer. We hope to get a rating based on the customer service provided by your Service Advisor here at Nissan of Torrance as the rating affects us directly. If you wish to further discuss we would be happy to. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 16, 2023

Fast service, dealership was clean and good snacks. Fast service dealership was clean and good snacks More

by ALEJANDRO.MADA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Nissan of Torrance responded

Hello Alejandro, we're glad to hear you enjoyed your visit and the snacks. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 15, 2023

He helped me a lot, I really appreciate it. Keep people like him who helps to the costumer and gives solutions and options. More

by JONATHANSCZ
Recommend Dealer
Yes
Employees Worked With
Cristopher Figueroa
Report | Print
Jun 13, 2023 -

Nissan of Torrance responded

Hi Jonathan, thank you so much for your positive comments about Nissan of Torrance! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care! Kind Records, Elizabeth Reyes Customer Relations Manager

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