Nissan of Venice
Venice, FL
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If I could give 0 stars I would. Only credit to be given is to our salesperson, Kevin. This week, I went in mostly on my own to purchase a car. I grew up in garages, around cars, and Only credit to be given is to our salesperson, Kevin. This week, I went in mostly on my own to purchase a car. I grew up in garages, around cars, and have family that work in car sales. I was confident and prepared. I have never been so disrespected or spoken to with such disregard in my life. I was misled about the vehicle, I was deceived and flat out lied to. We dropped the car off to have ceramic coating applied. Before dropping off, I swiped my finger along the dirty wheel as a safe check to make sure the cleaning and coating was done at pick up. We were not notified when the car was ready and called after 5 hours to make sure we could pick up. We were in a hurry and they knew that. After I got home I looked at the wheel and saw my finger swipe was still there. This got me looking deeper into the “new” car. It only had 180ish miles on it. Long story short, the GM John Klarides was a condescending, arrogant, smart aleck. When I started to call him out on some of the things I noticed he kept interrupting me. Saying I had “buyers remorse” and that’s not his fault. Um no, I had dealership remorse. They saw a young woman and 100% tried to bait and switch me. After going back and forth and not getting anywhere with his horrible attitude and tone, he said fine then. Let’s just undo the whole thing and you can take your old car back. He got up walked away and pulled my car around. I began packing my belongings from the car I had purchased and driven for the last 2 days while holding back tears. I asked for paperwork showing this had been canceled and again, attitude “what do you mean?” I said I want documentation that this is over and our cash deposit back. Regretfully and I’m not proud of it but my husband ended up telling him to go f* himself while we were walking out because John shouted “have a great day!!!” with his cold arrogant careless demeanor. I turned around to say I apologize, that was inappropriate and at that point John again interrupted me and said “call the police” to his staff and told me I was banned from coming back and had 30 seconds to get out of there. Really? Because my husband cursed at you? Because I called you out on your shady business dealings? We went right down the road to Ford and bought a brand new car off the showroom floor and were treated with respect. Don’t listen to the google reviews. They are not real. Read dealerrater.com and it will confirm 100% of what I said. To Nissan of Venice, don’t even bother responding. More
Purchased a vehicle today agains my better judgment. Was misled and told certain things that the vehicle did not come with. When time to drive away no second key and the salesperson said nothing they ca Was misled and told certain things that the vehicle did not come with. When time to drive away no second key and the salesperson said nothing they can do contract signed. When asked before they stated it had two keys. Started off okay at best and then crashed and burned. More
I was looking to purchase a Pathfinder, and the internet sales person Ariel Ely refused to give me any price information without going into the dealership. She told me that I was closer to another Nissan an sales person Ariel Ely refused to give me any price information without going into the dealership. She told me that I was closer to another Nissan and I was just using them to barter with another dealership. Greenway Nissan is only 6 minutes further away than the other dealership. I had visited the closer dealership to test drive but they didn't have the color I wanted. If Ariel provided customer service and gave me the out the door price I asked her for I would travel the extra 6 minutes, I would have driven an extra 3 hours if they had the car I wanted. The funny thing is on their website they say you can do everything online and don't need to come in. In addition, she was rude. I wish I had read all these reviews before I even reached out to them. Don't expect them to give you any price without going into the dealership. More
Do not even think of going to Greenway Nissan of Venice. They are a sneaky, lying dealership and after they scammed me into over paying, they did not honor a 4th of July special, that they advertised in a They are a sneaky, lying dealership and after they scammed me into over paying, they did not honor a 4th of July special, that they advertised in a e-mail they sent me. Tried calling the general manager but Jonathan Klein did not return my calls, not even the day after I purchased the car. They truly are a corrupt dealership. Stay away. More
The service department is terrible. Went in for a service appointment. When they were finished I guestioned the check engine service light was still on and the service advisor said I sh Went in for a service appointment. When they were finished I guestioned the check engine service light was still on and the service advisor said I should ignore it that it was probably just emissions.I never heard of anything so stupid. Is it because I am a woman he thought I was ignorant? Brought my car to another place and they told me it would have been bad news if I ignored it.Would never go back More
If you choose to visit this dealership and ignore the terrible reviews other have left be prepared to be lied to, mislead and generally ripped-off. DO NOT under any circumstances set foot in the place of terrible reviews other have left be prepared to be lied to, mislead and generally ripped-off. DO NOT under any circumstances set foot in the place of dishonesty and shady dealings. That goes for the service dept as well. Just DO. NOT.GO.THERE! More
The owner is rude and doesn't care about your business. Once you buy the car he expects you will be having it serviced constantly. He complained I didn't bring enough revenue in service on my 2021 Rogue. Once you buy the car he expects you will be having it serviced constantly. He complained I didn't bring enough revenue in service on my 2021 Rogue. This person "George" is not a professional businessman. They must be racking the profits, on the people whom don't know any better. Service was complete incompetent and nobody, but sales people answer the phone. Nobody wants to work for such a greedy unprofessional who treats customers like dirt. STAY WAY, very disorganized outfit. More
As many others have said, they slip in extra fees. The advertised cost is not what you will pay. Reminds me of a sleazy dealership from the 60's. The advertised cost is not what you will pay. Reminds me of a sleazy dealership from the 60's. More
Spoke to GM about a vehicle, he did not want to compromise on pricing or dealership fees even though I told him I was ready to buy. No vehicle warranty on use car, claims their vehicles are servic compromise on pricing or dealership fees even though I told him I was ready to buy. No vehicle warranty on use car, claims their vehicles are serviced?? Purchased another vehicle within 24 hours in a friendly setting from a team that listen, cared and were professional. More