Norm Reeves Ford Superstore

Jose is awesome and I wouldn’t go to anyone else. Hertz rental I would never use again. Left a message with service manager and he never responded. The wait for someone to look at the car is terrible wait rental I would never use again. Left a message with service manager and he never responded. The wait for someone to look at the car is terrible wait time. But again, Jose is great at what he does and that’s what makes me go back More

Daniel Sanchez was excellent. He anticipated my questions and informed me every step of the way until my car repair was complete. I got my car back earlier than expected. and informed me every step of the way until my car repair was complete. I got my car back earlier than expected. More

My first time to this dealership. Great salespersons with positive vibe in the showroom. My salesperson, Mike O'Connor, was just amazing. He was very honest, knowledgeable, and patient. I was able to with positive vibe in the showroom. My salesperson, Mike O'Connor, was just amazing. He was very honest, knowledgeable, and patient. I was able to trust him after a couple phone calls, so, although there were other Lincoln dealerships closer to where I live but didn't mind going to Norm Reeves to make the purchase. More

No Thanks thanks bro no thanks bro bro Bro bro bro thanks bro bro thanks again bro thanks bro I don’t like to write bro bro thanks again bro thanks bro I don’t like to write More

Well done! Thanks to Sean Osborne for new door panel, and the "works." Satisfied by all who were involved with my service. Quick job as well the "works." Satisfied by all who were involved with my service. Quick job as well More

Manny was very nice and had great customer service. He was very helpful and was able to answer all our questions we had I would definitely recommend him. was very helpful and was able to answer all our questions we had I would definitely recommend him. More

Rafael Gonzales was my service advisor when I brought my 2016 Ford Fiesta in for service on October 15, 2020. My vehicle had not been used for 3 weeks as I had surgery. The battery had died and I received 2016 Ford Fiesta in for service on October 15, 2020. My vehicle had not been used for 3 weeks as I had surgery. The battery had died and I received a Transmission malfunction warning. Mr. Gonzales explained that they could do an oil change and replace the battery, but could not do a transmission diagnosis due to backup in the transmission department. I agreed. Mr Gonzales returned to give me my estimate and asked if I could leave my vehicle because one of the transmission techs said they might be able to get to it if I left it overnight. He assured me that he would contact me the next day with an update. The next morning, Mr Gonzales called as promised and told me that my vehicle was ready. I am very happy with the service on my vehicle. Mr Gonzales was very professional and honest. He clearly explained what was done on my vehicle and what may be needed in the future I will always bring my vehicle to Norm Reeves for service. Mr Gonzales is an asset to Norm Reeves. More

I don’t know about the dealership but the service department is excellent! Ivan is really great and the Hertz rental guy is also amazing. The cost of all the repairs and parts was right about what I department is excellent! Ivan is really great and the Hertz rental guy is also amazing. The cost of all the repairs and parts was right about what I expected before I brought my car into Norm Reeves. Thank you Norm Reeves and thank you Ivan for taking care of me and my car. More

Francisco John and Jesse are the best thing to happen to me thank you guys so much for all your help and hard work guys me thank you guys so much for all your help and hard work guys More

I was very pleased with my visit, Rafael Gonzales-moran was very helpful and professional. I will definitely be back to get help from him! was very helpful and professional. I will definitely be back to get help from him! More