
Norm Reeves Ford Superstore
Cerritos, CA
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2,231 Reviews of Norm Reeves Ford Superstore
The service by Carlos Lopez was excellent and very efficient at what he does. The whole experience with all the people in involved on the lease was greatly. efficient at what he does. The whole experience with all the people in involved on the lease was greatly. More
No pressure said what they were going to do very honest made a great deal happen. I have bought a few vehicles from their same experience every time definitely going back. made a great deal happen. I have bought a few vehicles from their same experience every time definitely going back. More
Ivan Castro was informative and professional during this service. Made my life much easier knowing my vehicle was in good hands. Very happy with the outcome. service. Made my life much easier knowing my vehicle was in good hands. Very happy with the outcome. More
They always take care of my car needs. Great customer service and great experience too. I like Norm Reeves Ford and I will recommend it to friends and family. service and great experience too. I like Norm Reeves Ford and I will recommend it to friends and family. More
Bernabe was so easy to work with, he made it possible for my husband and I to get the exact car that we wanted, exact color and model. There was someone else who wanted the same car, and Bernabe stuck with my husband and I to get the exact car that we wanted, exact color and model. There was someone else who wanted the same car, and Bernabe stuck with us, even when financing got a little tricky. NR and the whole crew (Manny) the finance guy, made it too easy to drop $$. on the car. Some other dealerships didn't even greet us, we're a mixed race couple, Bernabe, RAN out to meet me and sealed the deal. I have already referred my barber, who REALLY needs a new car. Team Norm Reeves! More
Jose is awesome and I wouldn’t go to anyone else. Hertz rental I would never use again. Left a message with service manager and he never responded. The wait for someone to look at the car is terrible wait rental I would never use again. Left a message with service manager and he never responded. The wait for someone to look at the car is terrible wait time. But again, Jose is great at what he does and that’s what makes me go back More
Daniel Sanchez was excellent. He anticipated my questions and informed me every step of the way until my car repair was complete. I got my car back earlier than expected. and informed me every step of the way until my car repair was complete. I got my car back earlier than expected. More
My first time to this dealership. Great salespersons with positive vibe in the showroom. My salesperson, Mike O'Connor, was just amazing. He was very honest, knowledgeable, and patient. I was able to with positive vibe in the showroom. My salesperson, Mike O'Connor, was just amazing. He was very honest, knowledgeable, and patient. I was able to trust him after a couple phone calls, so, although there were other Lincoln dealerships closer to where I live but didn't mind going to Norm Reeves to make the purchase. More
I don’t know about the dealership but the service department is excellent! Ivan is really great and the Hertz rental guy is also amazing. The cost of all the repairs and parts was right about what I department is excellent! Ivan is really great and the Hertz rental guy is also amazing. The cost of all the repairs and parts was right about what I expected before I brought my car into Norm Reeves. Thank you Norm Reeves and thank you Ivan for taking care of me and my car. More