
Norm Reeves Ford Superstore
Cerritos, CA
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2,226 Reviews of Norm Reeves Ford Superstore
Easy location. Well organized. Dave Parkerson excellent sales rep. No pressure sales. Very patient/answered all concerns. F. Milian explained all money/warranty aspects. Purchased used and vehicle looks b sales rep. No pressure sales. Very patient/answered all concerns. F. Milian explained all money/warranty aspects. Purchased used and vehicle looks brand new! Hope all future maintenance issues are as successful. More
My experience was very pleasant. This team was efficient and timely. I was even reminded of a recall and they offered to correct the issue if I had time. and timely. I was even reminded of a recall and they offered to correct the issue if I had time. More
Great experience with Jorge. I plan referring Jorge to friends and family. The process was good and a great experience overall. My wife and I were both pleased. friends and family. The process was good and a great experience overall. My wife and I were both pleased. More
My experience was amazing at Norm Reeves Ford! Rafeal delivered excellent service he was not just knowledgeable but very courteous and welcoming! Thanx again Rafeal delivered excellent service he was not just knowledgeable but very courteous and welcoming! Thanx again Rafeal More
Service was completed on time but the wait for initial check-in was longer than usual - 30 minutes. I was completely satisfied with the quality of work. check-in was longer than usual - 30 minutes. I was completely satisfied with the quality of work. More
David is the best! I want to thank him for making my car purchase so simple and easy. With years of experience David was helpful and informative. purchase so simple and easy. With years of experience David was helpful and informative. More
Manny was so cool the way he assisted me in getting the car that I wanted when other salesman simply didn’t want to take the time to help me. Thank you Manny for youre hard work this dealership needs more car that I wanted when other salesman simply didn’t want to take the time to help me. Thank you Manny for youre hard work this dealership needs more salesman like Manny Sandoval 👍 More
I was assisted by Raphael and I was very impressed by his level of professionalism and his above the standard of care and customer service. I really appreciate his attentiveness and the follow up communicati level of professionalism and his above the standard of care and customer service. I really appreciate his attentiveness and the follow up communication regarding my truck. Moreover, he had my vehicle cleaned and washed upon my return to pickup my vehicle. He is a great representative and represents Ford well. Thank you! FYI... I do not see the Raphael listed below that assisted me in the service department, but he met me in the car port area and was about 6'2 More
Went in for an oil change. Tony was honest of what the car needed and answered all my questions. Car was taken care of and I was pleased with the attention to my vehicle needs. car needed and answered all my questions. Car was taken care of and I was pleased with the attention to my vehicle needs. More

The overall car purchasing process went extremely smoothly. Manny was an awesome sales representative and was very helpful. We went in several times and each time was a pleasant experience. Definitel smoothly. Manny was an awesome sales representative and was very helpful. We went in several times and each time was a pleasant experience. Definitely have nothing but good things to say. Also a great deal we got. More