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Norm Reeves Ford Superstore
Cerritos, CA
2,226 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,226 Reviews of Norm Reeves Ford Superstore
June 04, 2020
Great service.Only reason that I serviced my Explorer from this dealership Service Advisor Tony Ybarra.He is great.He is very helpfull. And honest. from this dealership Service Advisor Tony Ybarra.He is great.He is very helpfull. And honest. More
by sevkierbezci
Employees Worked With
Tony Ybarra
June 02, 2020
$380 for a $40 part I’m wondering if they forgot to add the fee they Charge too look for the problem on to the final work done. Other then that my truck was in an out the fee they Charge too look for the problem on to the final work done. Other then that my truck was in an out More
by Saul Barela
Employees Worked With
Ray Quintero
June 01, 2020
My Service Advisor was Jose Torres. He was very polite, knowledgeable, and informed. My vehicle was returned on time, drives/runs very good! Great job!! knowledgeable, and informed. My vehicle was returned on time, drives/runs very good! Great job!! More
by EXCELLENT JOB
Employees Worked With
Jose Torres
May 31, 2020
Professional and Friendly Experience! If you're looking to deal with a genuine professional in the new car sales business, you can find him at Norm Reeves Ford-Lincoln. Michael O'Connor is If you're looking to deal with a genuine professional in the new car sales business, you can find him at Norm Reeves Ford-Lincoln. Michael O'Connor is the professional of whom I am referring. I've been conducting business with him for 13 years, i.e., I leased the 2007 Ford Edge, the 2011 Ford Edge, the 2013 Lincoln MKX, and I just drove off the Norm Reeves lot in a 2020 Lincoln Nautilus! Michael is that quintessential professional, who keeps his word, and who has treated me with ultimate respect. Again, I have leased four vehicles from him, and I've always genuinely enjoyed our exchanges! More
by N. J. Simpson
Employees Worked With
Mike O'Connor, Benjy Brown
May 31, 2020
Personnel was very friendly however they failed to follow instructions, they did the full service as I requested however they did not replace windshield wipers as I requested. instructions, they did the full service as I requested however they did not replace windshield wipers as I requested. More
by Jessie1710
Employees Worked With
Jose Torres
May 30, 2020
Really friendly service! I appreciate the help. David went above and beyond and was really patient with me . Fabby broke everything down for me at the end. went above and beyond and was really patient with me . Fabby broke everything down for me at the end. More
by Eric.dltorre3
Employees Worked With
David Pulido, Fabby Guerra
May 29, 2020
Excellent service. My sales guy was patient helpful and knowledgeable. Thank you norm Reeves you guys are the best. Thank you thank you!!!!!!!! Have a good day knowledgeable. Thank you norm Reeves you guys are the best. Thank you thank you!!!!!!!! Have a good day More
by Catcouture1985
Employees Worked With
Manny Mendez, Rafhael Cardoza, Jesse Martinez
May 27, 2020
The experience from start to finish was amazing. There was no pressure and they showed me everything that I wanted to see. Manny was helpful and energetic and worked hard to get the deal done. was no pressure and they showed me everything that I wanted to see. Manny was helpful and energetic and worked hard to get the deal done. More
by sbell479
Employees Worked With
Manny Sandoval
May 27, 2020
never Received the car wash that was promised by 3 different people also it was on the paperwork but never was done. Very disappointed overall different people also it was on the paperwork but never was done. Very disappointed overall More
by N51pettaway
Employees Worked With
Daniel Sanchez
