Back

Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,226 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

Directions

By Type

2,226 Reviews of Norm Reeves Ford Superstore

January 19, 2020

I bought my MKC in May 2019, brand sparkling new. It was still wrapped in clear paper. I told my salesman Miles exactly what I wanted. And he gave me exactly that. And in the service department Rafael was More

by Becks49ers
Recommend Dealer
Yes
Employees Worked With
Miles Phillips, Armando Alcaraz, Artie Amaya, Fortino Milian, Rafael Gonzales
Jan 20, 2020 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5- star rating, Becks!

January 18, 2020

Manny S. and Carlos L. thank you for providing us with excellent service and making sure we could get in and out quickly. And Oscar V. in Financing, with great service and making sure we got the best deal More

by James.r.revolorio
Recommend Dealer
Yes
Employees Worked With
Oscar Vidales, Carlos Lopez, Manny Sandoval, Jesse Martinez
Jan 20, 2020 -

Norm Reeves Ford Superstore responded

Thanks for the awesome feedback about your experience with us, James!

January 18, 2020

Dave, was very helpful. Very caring about your needs, and very good with kids. He would not stop until we were satisfied, and as dreadful as a dealership stop with 3 kids would be, he made it pleasant and co More

by guscast23
Recommend Dealer
Yes
Employees Worked With
David Parkerson
Jan 20, 2020 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5- star rating!

January 18, 2020

The communication was good. the transaction was easy. Mike was great . The price was Great. Quick service. Will come back and buy again. Thanks alot More

by Brettfiggins
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor
Jan 20, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating, Brett!

January 18, 2020

I have purchased several vehicles from Mike and he makes the buying process easy and painless. I highly recommend him if your in the market for a new car. Keep up the great work!!! More

by mprice
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor
Jan 20, 2020 -

Norm Reeves Ford Superstore responded

Thank you for the great review and 5 stars!

January 16, 2020

I went in looking to trade in my 2014 F150 Raptor for a 2020 F150 Lariat, but after Dave explained all the incentives that the 2019 I was able to narrow down to 2019 F150 Lariat. Dave took nearly 4 hours More

by Ely01107
Recommend Dealer
Yes
Employees Worked With
Benjy Brown, David Parkerson
Jan 16, 2020 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and awesome feedback, Ely!

January 16, 2020

Nice people /Friendly staff /Good pricesGood service Nice people /Friendly staff /Good prices Good service Carlos its a great sales person he speaks Spanish And he help you to find the right car f More

by Ramosflorencio
Recommend Dealer
Yes
Employees Worked With
Oscar Vidales, Carlos Lopez
Jan 17, 2020 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and awesome feedback!

January 16, 2020

Jose kept me informed along the service process. He was prompt with responding to my questions. The Service Dept. did a great job in addressing the service issues. More

by Juan & Yvette
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, Jose Torres
Jan 17, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating, Juan & Yvette!

January 16, 2020

Mike was great. Very helpful and kind. He made the experience easy and stress free. He has a wonderful sense of humor and made my huband and I feel very comfortable. More

by Msdshack
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor
Jan 17, 2020 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience with Mike and the 5-star rating!

January 15, 2020

Took my car for Oil Change and Tire Rotation. Dealer DID NOT complete my tire rotation and marked it as complete. DISSAPPOINTED charging customers and not doing the work. More

by macgutierrez410
Recommend Dealer
No
Employees Worked With
Raymond Quintero
Jan 16, 2020 -

Norm Reeves Ford Superstore responded

Hello, we want to better understand your experience. Please give our Service Director, Sean Osborne, a call at 562-405-3570. Thank you.

...
152
...