
Norm Reeves Ford Superstore
Cerritos, CA
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2,226 Reviews of Norm Reeves Ford Superstore
I bought my MKC in May 2019, brand sparkling new. It was still wrapped in clear paper. I told my salesman Miles exactly what I wanted. And he gave me exactly that. And in the service department Rafael was still wrapped in clear paper. I told my salesman Miles exactly what I wanted. And he gave me exactly that. And in the service department Rafael was the Best. He is definitely a keeper. Friendly, knowledgeable , and above all my car was ready for pickup. Rafael noticed my car hadn’t been washed. He personally took it back and washed it for me. More

Manny S. and Carlos L. thank you for providing us with excellent service and making sure we could get in and out quickly. And Oscar V. in Financing, with great service and making sure we got the best deal excellent service and making sure we could get in and out quickly. And Oscar V. in Financing, with great service and making sure we got the best deal! Definitely recommend. More
Dave, was very helpful. Very caring about your needs, and very good with kids. He would not stop until we were satisfied, and as dreadful as a dealership stop with 3 kids would be, he made it pleasant and co very good with kids. He would not stop until we were satisfied, and as dreadful as a dealership stop with 3 kids would be, he made it pleasant and comforting. I appreciate his help, and would definitely ask for his assistance if I need another vehicle in the future. More
The communication was good. the transaction was easy. Mike was great . The price was Great. Quick service. Will come back and buy again. Thanks alot Mike was great . The price was Great. Quick service. Will come back and buy again. Thanks alot More
I have purchased several vehicles from Mike and he makes the buying process easy and painless. I highly recommend him if your in the market for a new car. Keep up the great work!!! the buying process easy and painless. I highly recommend him if your in the market for a new car. Keep up the great work!!! More

I went in looking to trade in my 2014 F150 Raptor for a 2020 F150 Lariat, but after Dave explained all the incentives that the 2019 I was able to narrow down to 2019 F150 Lariat. Dave took nearly 4 hours 2020 F150 Lariat, but after Dave explained all the incentives that the 2019 I was able to narrow down to 2019 F150 Lariat. Dave took nearly 4 hours showing me different trucks until I was able to find the one. Happy with the truck, and with Dave who was never pushy. More
Nice people /Friendly staff /Good pricesGood service Nice people /Friendly staff /Good prices Good service Carlos its a great sales person he speaks Spanish And he help you to find the right car f Nice people /Friendly staff /Good prices Good service Carlos its a great sales person he speaks Spanish And he help you to find the right car for you . More
Jose kept me informed along the service process. He was prompt with responding to my questions. The Service Dept. did a great job in addressing the service issues. prompt with responding to my questions. The Service Dept. did a great job in addressing the service issues. More
Mike was great. Very helpful and kind. He made the experience easy and stress free. He has a wonderful sense of humor and made my huband and I feel very comfortable. experience easy and stress free. He has a wonderful sense of humor and made my huband and I feel very comfortable. More
Took my car for Oil Change and Tire Rotation. Dealer DID NOT complete my tire rotation and marked it as complete. DISSAPPOINTED charging customers and not doing the work. NOT complete my tire rotation and marked it as complete. DISSAPPOINTED charging customers and not doing the work. More