
Norm Reeves Ford Superstore
Cerritos, CA
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2,228 Reviews of Norm Reeves Ford Superstore
Great costumer care.Very professional , fast and Great costumer care. Very professional , fast and corteous. From reception to conclusion of services requested. I am very satisfied and will highly Great costumer care. Very professional , fast and corteous. From reception to conclusion of services requested. I am very satisfied and will highly recommend them to everyone . More
I experienced great customer service at Norm Reeves Ford, and I would recommend them to others looking to purchase a vehicle for lease or ownership. and I would recommend them to others looking to purchase a vehicle for lease or ownership. More
The Ford Dealership is great. The staff is always professional and nice, and the facility accommodates the wait time perfectly. I was able to use one of the game rooms to take my work calls and write professional and nice, and the facility accommodates the wait time perfectly. I was able to use one of the game rooms to take my work calls and write emails in one of the workstations. Rafael Gonzalez was awesome! More
John Rempt is a courteous and fine Service Manager. He was professional, and my service was completed easily in good time while I waited in the lobby. was professional, and my service was completed easily in good time while I waited in the lobby. More
Daniel went out of his way to get my car serviced as fast as possible . He went over my car and found that there was a nail in my tire and pointed out that it would be best to replace the tire as possible . He went over my car and found that there was a nail in my tire and pointed out that it would be best to replace the tire More
The dealer was professional upon purchasing the car, and they continue to be so each time I take my car in for service. A great experience! they continue to be so each time I take my car in for service. A great experience! More
I rate my service advisor Rafael Gonzales excellent, I give him 5 out of 5 for a job well done. He took care of my recall issue on my Ford Explorer and made sure I don't have to wait for so long. He reas give him 5 out of 5 for a job well done. He took care of my recall issue on my Ford Explorer and made sure I don't have to wait for so long. He reassured me if there's anything else I may need in the future, he'll make sure that it will get done just as well and excellent as the first time. I trust this guy, he knows what his customers needed rather wanted. More power Ford! More
I was assisted by john R. I had an appointment the service ran smooth with excellent communication and customer service skills. Amazing excellent best service service ran smooth with excellent communication and customer service skills. Amazing excellent best service More
I took a work truck that I couldn’t get to pass smog. Norm Reeves Diagnosed my issue within 2 to 3 hours and had my vehicle ready by the close of business that same day.i then took My vehicle do you get Norm Reeves Diagnosed my issue within 2 to 3 hours and had my vehicle ready by the close of business that same day.i then took My vehicle do you get a smog test and it passed with flying colors. There service dept Fast and efficient More