Norm Reeves Ford Superstore

First time at this location, staff was friendly, pleasant and provided excellent customer service. All issues with my car were taken care of during my visit. and provided excellent customer service. All issues with my car were taken care of during my visit. More

Sean, Anthony & Jose were a dream to work with. I highly recommend using Norm Reeves for any servicing and or purchasing on your new Ford, Mercury or Hyundai product. recommend using Norm Reeves for any servicing and or purchasing on your new Ford, Mercury or Hyundai product. More

Friendly I brought my car in to norms Reeves Ford for regular maintenance service the only thing that they didn’t do was do a courtesy wash after I’ve asked fo I brought my car in to norms Reeves Ford for regular maintenance service the only thing that they didn’t do was do a courtesy wash after I’ve asked for them to do so this was the second time that I’ve asked for a courtesy wash and it did not happen I will give them another chance otherwise the service was great the people are friendly and my car was ready when they said it would be. More

Few words isn't enough on fabulous detailed service Ive been here to purchase many cars and all have been great experiences. I come back for several reasons.. The staff they employ is knowledgeable and Ive been here to purchase many cars and all have been great experiences. I come back for several reasons.. The staff they employ is knowledgeable and professional. More

GreT experience Great experience with friendly and professional staff. Scott was so helpful with getting parts for my vehicle . Major was friendly and polite when del Great experience with friendly and professional staff. Scott was so helpful with getting parts for my vehicle . Major was friendly and polite when delivering my car I would use this dealership again. Thank you More

Great customer service Statting with Jose Torres very polite and professional young man attending all our needs.He offered a ride back home and some fresh brewed coffee. The Statting with Jose Torres very polite and professional young man attending all our needs.He offered a ride back home and some fresh brewed coffee. The service to our car was well done they even washed the car now thats great satisfaction. More

Great customer service Rafael was great. Verey friendly and helpful. I would come back again and recommend it to friends. They even washed my truck for me for free. Rafael was great. Verey friendly and helpful. I would come back again and recommend it to friends. They even washed my truck for me for free. More

Wonderful experience We went to see about replacing my flex that was totaled back in July. Nestor came out and immediately connected with our needs and concerns. Our tim We went to see about replacing my flex that was totaled back in July. Nestor came out and immediately connected with our needs and concerns. Our time was limited because we had a medical appointment later that day. He made it possible not only to show us what they had in the model that we wanted but took the time to explain the difference in features and benefits. We didn’t only buy the car but were out in a record amount of time getting to our appointment. The gentleman that had us sing the documents was also very friendly and knowledgeable explaining all that had to offer. Over all Great experience. More

Tech rep met me as I drove in. Provided quick service. Tech was friendly, met me as I drove in to service and listened to what service i was requesting. Also handled my warranty claim to have the felt guar Tech was friendly, met me as I drove in to service and listened to what service i was requesting. Also handled my warranty claim to have the felt guard replaced/reinstalled during the oil change. More

Excellent service I’ve been a customer for five years and I am pleased with their performance, Jose Torres has taken very good care of my vehicle. I’ve been a customer for five years and I am pleased with their performance, Jose Torres has taken very good care of my vehicle. More