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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,228 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,228 Reviews of Norm Reeves Ford Superstore

October 17, 2019

Unwilling to help I purchased a new 2018 Ford Escape from Norm Reeves Ford in Cerritos and traded in my 2007 Honda Pilot on 4/6/19.In August I received a traffic citati More

by Jozie90280
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Fabby Guerra
Oct 21, 2019 -

Norm Reeves Ford Superstore responded

Hello Jozie, please give our General Sales Manager, Ralph Calvo, a call at a time that works best for you, 562-405- 3580. We would like the opportunity to talk more about this with you over the phone. Thank you.

October 16, 2019

Awesome It is my first time buying a ford car , hope my SUV work out for me , it is a beautiful SUV, if this SUV becomes a awesome truck , I will recommend to More

by Eliajimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph calderon, Josh Vanden Akker
Oct 17, 2019 -

Norm Reeves Ford Superstore responded

Thank you for the great review and 5 stars, Eliajimenez!

October 16, 2019

Raymond Quintero rocks I've had excellent experiences with Norm Reeves service dept since purchasing my certified pre-owned 2012 Mustang several years ago. There was about 1 More

by Claude G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
Oct 17, 2019 -

Norm Reeves Ford Superstore responded

Thank you so much for taking the time to share about your experience at our dealership, Claude!

October 13, 2019

Fast and Painless This was a haggle free experience, with great pricing and incentives. The treatment was personal, respectful, and honest. I would recommend this to al More

by Steve1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fortino Milian
Oct 14, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating, Steve!

October 13, 2019

Good service friendly. I recommend this dealership to all my friends special Rafael he is a good service adviser he always want to the customer living happy and return again More

by Douglas Alvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido, Miles Phillips, Jorge Velazquez, John Kang, Manny Mendez, Fabby Guerra, Fortino Milian, Christian Gil, Oscar Vidales, Neri Ellis
Oct 14, 2019 -

Norm Reeves Ford Superstore responded

We appreciate this great feedback and 5 star- rating, Douglas!

October 13, 2019

Great Service at Norm Reeves Hyundai I was very happy with the service i received from Tim Nd his team. I wish they were still a genesis dealer as i am getting a 2020 More

by bobbyco61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Oneal
Oct 14, 2019 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and positive feedback, Bobby!

October 10, 2019

The salesman Charlie was quick and super helpful in picking out the car with all the features. It was an overall excellent experience. I highly recommend this dealership if your looking for a car. More

by Cpezo0624
Recommend Dealer
Yes
Employees Worked With
Charlie Artavia, Fortino Milian
Oct 11, 2019 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5-star rating!

October 08, 2019

Reese Ford has the BEST team I have ever dealt with at a Dealer! David and Oscar assisted my wife and I with excellence! Thanks!! More

by Alexander the Great
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido, Oscar Vidales
Oct 08, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating, Alexander! Congratulations to you and your wife!

October 06, 2019

My ford ranger comes from Mexico and they don’t have a filter air, but the service it’s excellent and very quick. The attendant answers all my questions about the service. I recommend it. More

by Lilith
Recommend Dealer
Yes
Employees Worked With
Tony Ybarra
Oct 07, 2019 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and awesome feedback, Lilith!

October 05, 2019

Rafael has been nothing but helpful every time I come in. As a manager bringing my fleet here is a breeze. Whatever your paying him it's not enough! More

by Jbrewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
Oct 07, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate the great review about Rafael and 5 star- rating!

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