
Norm Reeves Ford Superstore
Cerritos, CA
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2,228 Reviews of Norm Reeves Ford Superstore
I always have a good experience when visiting Norm Reeves Ford Lincoln. Customer service is very good. I will recommend entirely to others how they treat me. Ford Lincoln. Customer service is very good. I will recommend entirely to others how they treat me. More
My service advisor Jose Torres was attentive, patient and understanding of my requests and concerns for my explorer. In addition, he was knowledgeable and detailed in the service needs of my vehicle. understanding of my requests and concerns for my explorer. In addition, he was knowledgeable and detailed in the service needs of my vehicle. More
Five star experience from Mr.Miles Mr. Miles was phenomenal. He was knowledgeable and was able to show me exactly what I was looking for. He gave me the space to not feel smothered like Mr. Miles was phenomenal. He was knowledgeable and was able to show me exactly what I was looking for. He gave me the space to not feel smothered like some sales people do, but he stayed close enough to answer my questions and allow me to test drive whatever I wanted. He was friendly and patient. His co-workers were also amazing. I would recommend anyone I love to share this experience with. More
5 stars of satisfaction! I’ve been a customer for more than 2 years and have yet to be disappointed by this group! From consistently high marks for service to just all around I’ve been a customer for more than 2 years and have yet to be disappointed by this group! From consistently high marks for service to just all around nice people, Norm Reeves Ford is a great place to buy a car! More
Top to bottom - seamless experience From the moment I arrived and was greeted by salesman (Jesse), I felt certain that I had chosen well considering the number of Ford dealers within a 5 From the moment I arrived and was greeted by salesman (Jesse), I felt certain that I had chosen well considering the number of Ford dealers within a 50-mile radius. In fact, I actually know (personally) the ownership of another Ford dealer and have purchased from them on multiple occasions but decided to check out Norm Reeves based upon word of mouth and excellent advertising. I’m all too glad I did. More
John @NORM REEVES service dept. John at Norm Reeves service department handle my cars recall update perfectly smoothly and I totally recommend going there . John was courteous & p John at Norm Reeves service department handle my cars recall update perfectly smoothly and I totally recommend going there . John was courteous & professional, having been there before and having him handle my cars needs in the past, I was confidant all would be done on time. More
Ford Mustang GT This is my first time having my car service here and it was a good experience Tony Ybarra is very helpful and friendly he got the car done before the This is my first time having my car service here and it was a good experience Tony Ybarra is very helpful and friendly he got the car done before the time of completion More
Always satisfied. I purchased my Ford Fusion at this dealership and that's where I bring it to be serviced and have always been satisfied with the workmanship and profe I purchased my Ford Fusion at this dealership and that's where I bring it to be serviced and have always been satisfied with the workmanship and professionalism of the service writers. More
Mustang needs new engine after 240 miles New Mustang needs NEW ENGINE after 5 days. Spoke to Sales Mgr Jesse. Was told this is a Ford issue. #wontbebacktoNormReevesFord #nicepeoplehorriblecu New Mustang needs NEW ENGINE after 5 days. Spoke to Sales Mgr Jesse. Was told this is a Ford issue. #wontbebacktoNormReevesFord #nicepeoplehorriblecustomerservice #didntaskwhathappenedtocar #didntaskifcarwasinvolvedinaccidentduetoenginefailure #dontbefooledbynormreevesford More
Customer service experience Jose and Raphael Service Managers we’re courteous and ran the service Dept extremely efficient and in a timely matter which I appreciated. Thank you Jose and Raphael Service Managers we’re courteous and ran the service Dept extremely efficient and in a timely matter which I appreciated. Thank you More