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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,228 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,228 Reviews of Norm Reeves Ford Superstore

September 08, 2019

Great customer service! Got the oil change done in record time! Would have like to get the price of $ 49.95 though. The service advisors were all very friendly! More

by Linda V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales Mora
Sep 09, 2019 -

Norm Reeves Ford Superstore responded

We are so happy to hear your experience with us was a great one, Linda!

September 07, 2019

Friendly, courteous, helpful, and great follow up! John Rempt was our service advisor and was excellent. Very kind and spoke in terms we could understand. John made sure to keep us in the loop all alon More

by Ford Truck Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rempt
Sep 09, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating!

September 07, 2019

Professional, patient and very well informed. Definitely a recommendable dealership. Very professional prompt with information, overall outstanding service. Did everything he said, technicians v More

by John john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
Sep 09, 2019 -

Norm Reeves Ford Superstore responded

Thank you so much for taking the time to share about your experience at our dealership, John! Thanks for recommending us!

September 07, 2019

Great Experience! Many years ago I purchased my first truck, a used 2005 Ford Ranger. I loved this truck! I had been in contact with Jorge months before the Ranger made More

by Love My Ranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hermanns, Jorge Velazquez
Sep 09, 2019 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5-star rating! Congrats on your 2019 Ford Ranger!

September 06, 2019

Repair overheating problem Excellent service very friendly has knowledge to repair my vehicle. Time to complete service is reasonable and price is reasonable. Cost of rental c More

by Tian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Sep 09, 2019 -

Norm Reeves Ford Superstore responded

Thank you for the positive feedback and 5 star- rating, Tian!

September 05, 2019

Great experience I had a great experience at this dealership. Ismael Escalante was extremely helpful and accommodating in getting me the car I wanted. He was attenti More

by N. Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Escalante , John Kang, Bernabe Campoz
Sep 06, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating, N! We are so happy to hear your experience with us was a great one!

September 04, 2019

Purchase of car The salesman was very pleasant, knowledgeable,and was a pleasure to work with We did not plan to purchase a car that day but found one at reasonable More

by katzflys
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Phillips, Oscar Vidales
Sep 04, 2019 -

Norm Reeves Ford Superstore responded

We are so happy to hear your experience with us was a great one, Katz!!

August 31, 2019

Friendly and helpful They took the time to make sure everything is checked and told you what needed to be done and you decided what to do. Their service was good with frie More

by Neokio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel (service), Josh Vanden Akker, Tony Ybarra
Sep 03, 2019 -

Norm Reeves Ford Superstore responded

Thanks for the 5-star rating and positive review, Neokio!

August 28, 2019

Awesome service 0 hassle for warranty work. I am very satisfied with this dealers performance: Rafael did a great job, got some major work done on my truck really quick and all cover under warra More

by gonzalezoscar@rocketmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
Aug 29, 2019 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5-star rating!!

August 24, 2019

Aftermarket work Dave Moulton and Raymond Quintero took great care of my 2013 F250 installing an electric lock, hinge lock and assist lift in the tailgate, in addition More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero , Dave Moulton
Aug 26, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate the fantastic feedback and 5 star rating, DD!

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