
Norm Reeves Ford Superstore
Cerritos, CA
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2,228 Reviews of Norm Reeves Ford Superstore
Great customer service! Got the oil change done in record time! Would have like to get the price of $ 49.95 though. The service advisors were all very friendly! Got the oil change done in record time! Would have like to get the price of $ 49.95 though. The service advisors were all very friendly! More
Friendly, courteous, helpful, and great follow up! John Rempt was our service advisor and was excellent. Very kind and spoke in terms we could understand. John made sure to keep us in the loop all alon John Rempt was our service advisor and was excellent. Very kind and spoke in terms we could understand. John made sure to keep us in the loop all along the way and even had the car ready sooner than promised. Great dealership, we’ve been using for the past few years and never disappointed. Thank you John! More
Professional, patient and very well informed. Definitely a recommendable dealership. Very professional prompt with information, overall outstanding service. Did everything he said, technicians v Definitely a recommendable dealership. Very professional prompt with information, overall outstanding service. Did everything he said, technicians very knowledgeable. Very happy with my expirence. Will be back to purchase my next truck with you guys. More
Great Experience! Many years ago I purchased my first truck, a used 2005 Ford Ranger. I loved this truck! I had been in contact with Jorge months before the Ranger made Many years ago I purchased my first truck, a used 2005 Ford Ranger. I loved this truck! I had been in contact with Jorge months before the Ranger made it back to the States. He kept me informed to when the truck would be available. When the truck arrived I had about a year left on my lease and I had to wait. Labor Day rolled around and Jorge imformed me of the deals that were happening. General Sales Manager, Angie was able to take in my lease with 6 months left. She made the deal so appealing that I walked out with my 2019 Ford Ranger. Thank you to Angie and Jorge for making my first brand new Ford purchase an amazing experience. I love my 2019 Ford Ranger! More
Repair overheating problem Excellent service very friendly has knowledge to repair my vehicle. Time to complete service is reasonable and price is reasonable. Cost of rental c Excellent service very friendly has knowledge to repair my vehicle. Time to complete service is reasonable and price is reasonable. Cost of rental car is reasonable. More
Great experience I had a great experience at this dealership. Ismael Escalante was extremely helpful and accommodating in getting me the car I wanted. He was attenti I had a great experience at this dealership. Ismael Escalante was extremely helpful and accommodating in getting me the car I wanted. He was attentive, answered all my questions, and was very professional. I also worked with John in finance, who was fantastic with explaining all the paperwork. I love my new Ford Escape and will definitely shop at this dealership again in the future. More
Purchase of car The salesman was very pleasant, knowledgeable,and was a pleasure to work with We did not plan to purchase a car that day but found one at reasonable The salesman was very pleasant, knowledgeable,and was a pleasure to work with We did not plan to purchase a car that day but found one at reasonable price More
Friendly and helpful They took the time to make sure everything is checked and told you what needed to be done and you decided what to do. Their service was good with frie They took the time to make sure everything is checked and told you what needed to be done and you decided what to do. Their service was good with friendly customer service! More
Awesome service 0 hassle for warranty work. I am very satisfied with this dealers performance: Rafael did a great job, got some major work done on my truck really quick and all cover under warra I am very satisfied with this dealers performance: Rafael did a great job, got some major work done on my truck really quick and all cover under warranty. More
Aftermarket work Dave Moulton and Raymond Quintero took great care of my 2013 F250 installing an electric lock, hinge lock and assist lift in the tailgate, in addition Dave Moulton and Raymond Quintero took great care of my 2013 F250 installing an electric lock, hinge lock and assist lift in the tailgate, in addition to a regular service. I’ve recommended Dave to several friends. . More