Norm Reeves Ford Superstore

Top to bottom - seamless experience From the moment I arrived and was greeted by salesman (Jesse), I felt certain that I had chosen well considering the number of Ford dealers within a 5 From the moment I arrived and was greeted by salesman (Jesse), I felt certain that I had chosen well considering the number of Ford dealers within a 50-mile radius. In fact, I actually know (personally) the ownership of another Ford dealer and have purchased from them on multiple occasions but decided to check out Norm Reeves based upon word of mouth and excellent advertising. I’m all too glad I did. More

Ford Mustang GT This is my first time having my car service here and it was a good experience Tony Ybarra is very helpful and friendly he got the car done before the This is my first time having my car service here and it was a good experience Tony Ybarra is very helpful and friendly he got the car done before the time of completion More

Always satisfied. I purchased my Ford Fusion at this dealership and that's where I bring it to be serviced and have always been satisfied with the workmanship and profe I purchased my Ford Fusion at this dealership and that's where I bring it to be serviced and have always been satisfied with the workmanship and professionalism of the service writers. More

Mustang needs new engine after 240 miles New Mustang needs NEW ENGINE after 5 days. Spoke to Sales Mgr Jesse. Was told this is a Ford issue. #wontbebacktoNormReevesFord #nicepeoplehorriblecu New Mustang needs NEW ENGINE after 5 days. Spoke to Sales Mgr Jesse. Was told this is a Ford issue. #wontbebacktoNormReevesFord #nicepeoplehorriblecustomerservice #didntaskwhathappenedtocar #didntaskifcarwasinvolvedinaccidentduetoenginefailure #dontbefooledbynormreevesford More

Customer service experience Jose and Raphael Service Managers we’re courteous and ran the service Dept extremely efficient and in a timely matter which I appreciated. Thank you Jose and Raphael Service Managers we’re courteous and ran the service Dept extremely efficient and in a timely matter which I appreciated. Thank you More

Great customer service! Got the oil change done in record time! Would have like to get the price of $ 49.95 though. The service advisors were all very friendly! Got the oil change done in record time! Would have like to get the price of $ 49.95 though. The service advisors were all very friendly! More

Friendly, courteous, helpful, and great follow up! John Rempt was our service advisor and was excellent. Very kind and spoke in terms we could understand. John made sure to keep us in the loop all alon John Rempt was our service advisor and was excellent. Very kind and spoke in terms we could understand. John made sure to keep us in the loop all along the way and even had the car ready sooner than promised. Great dealership, we’ve been using for the past few years and never disappointed. Thank you John! More

Professional, patient and very well informed. Definitely a recommendable dealership. Very professional prompt with information, overall outstanding service. Did everything he said, technicians v Definitely a recommendable dealership. Very professional prompt with information, overall outstanding service. Did everything he said, technicians very knowledgeable. Very happy with my expirence. Will be back to purchase my next truck with you guys. More

Great Experience! Many years ago I purchased my first truck, a used 2005 Ford Ranger. I loved this truck! I had been in contact with Jorge months before the Ranger made Many years ago I purchased my first truck, a used 2005 Ford Ranger. I loved this truck! I had been in contact with Jorge months before the Ranger made it back to the States. He kept me informed to when the truck would be available. When the truck arrived I had about a year left on my lease and I had to wait. Labor Day rolled around and Jorge imformed me of the deals that were happening. General Sales Manager, Angie was able to take in my lease with 6 months left. She made the deal so appealing that I walked out with my 2019 Ford Ranger. Thank you to Angie and Jorge for making my first brand new Ford purchase an amazing experience. I love my 2019 Ford Ranger! More

Repair overheating problem Excellent service very friendly has knowledge to repair my vehicle. Time to complete service is reasonable and price is reasonable. Cost of rental c Excellent service very friendly has knowledge to repair my vehicle. Time to complete service is reasonable and price is reasonable. Cost of rental car is reasonable. More