Norm Reeves Ford Superstore

Awesome service 0 hassle for warranty work. I am very satisfied with this dealers performance: Rafael did a great job, got some major work done on my truck really quick and all cover under warra I am very satisfied with this dealers performance: Rafael did a great job, got some major work done on my truck really quick and all cover under warranty. More

Aftermarket work Dave Moulton and Raymond Quintero took great care of my 2013 F250 installing an electric lock, hinge lock and assist lift in the tailgate, in addition Dave Moulton and Raymond Quintero took great care of my 2013 F250 installing an electric lock, hinge lock and assist lift in the tailgate, in addition to a regular service. I’ve recommended Dave to several friends. . More

Excellent, Courteous and Friendly service We have purchased several vehicles from Norm Reeves Ford. Jorge Velazquez is an incredible salesman. There is no pressure and just superb service. Ou We have purchased several vehicles from Norm Reeves Ford. Jorge Velazquez is an incredible salesman. There is no pressure and just superb service. Our purchase was smooth from sales to final paperwork. The GM Mike Gilligan also stopped by to thank us for our purchase. More

Comfortable and on time Jose was nice nice and knowledgeable. He was couteous and he gave me all the recommendations that my car needed. The lounge area is pleasant. Jose was nice nice and knowledgeable. He was couteous and he gave me all the recommendations that my car needed. The lounge area is pleasant. More

Recall on Explorer. Everything went well and smoothly. Rafael Gonzales-Mora employee who knows his job and very professional with lots of enthusiasm for his job. I woul Everything went well and smoothly. Rafael Gonzales-Mora employee who knows his job and very professional with lots of enthusiasm for his job. I would ask for him again. An asset to your Company. He enjoys working at Ford with great customer Service.!!!! More

Service experience My F150 needed service dash light was coming on intermittently. When I took it to Norm Reeves the light was not on. I explained to Jose Torres my Serv My F150 needed service dash light was coming on intermittently. When I took it to Norm Reeves the light was not on. I explained to Jose Torres my Service Advisor that I had a road trip scheduled and needed this fixed ASAP. Jose kept me informed as they tried duplicate the problem light coming on. The problem was fixed with little stress on me thanks to Jose’s patience and professionalism. Great job Jose!! More

Amazing team! Ismael, Oscar, and management were wonderful to work with. They made feel very comfortable with the whole buying process. Thank Guys! I love my new F Ismael, Oscar, and management were wonderful to work with. They made feel very comfortable with the whole buying process. Thank Guys! I love my new Flex!! Thanks again, Karen More

Excellent Service Raymond Quintero is the best service agent I've ever had. He actually did his research to find every possible discount there is to lower my bill. I wa Raymond Quintero is the best service agent I've ever had. He actually did his research to find every possible discount there is to lower my bill. I was so grateful because I needed quite a bit of work done. I appreciate the follow up text messages and check-ins that he gives. He made me feel like a VIP customer. The mechanics do an awesome job, but the customer service puts this service station over the top! More

Service I have given Norm Reeves Ford Lincoln five stars for their service because of the incredible job they did on my oil change. They showed hospitality to I have given Norm Reeves Ford Lincoln five stars for their service because of the incredible job they did on my oil change. They showed hospitality towards me and made sure everything on my car was doing well More

Great job Norm Reeves Ford of Cerritos Raymond was an awesome service tech. He explained everything in detail to me. The service was done fast. Thank you Norm Reeves Ford of Cerritos. Raymond was an awesome service tech. He explained everything in detail to me. The service was done fast. Thank you Norm Reeves Ford of Cerritos. More