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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,230 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,230 Reviews of Norm Reeves Ford Superstore

August 28, 2019

Awesome service 0 hassle for warranty work. I am very satisfied with this dealers performance: Rafael did a great job, got some major work done on my truck really quick and all cover under warra More

by gonzalezoscar@rocketmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
Aug 29, 2019 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5-star rating!!

August 24, 2019

Aftermarket work Dave Moulton and Raymond Quintero took great care of my 2013 F250 installing an electric lock, hinge lock and assist lift in the tailgate, in addition More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero , Dave Moulton
Aug 26, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate the fantastic feedback and 5 star rating, DD!

August 21, 2019

Excellent, Courteous and Friendly service We have purchased several vehicles from Norm Reeves Ford. Jorge Velazquez is an incredible salesman. There is no pressure and just superb service. Ou More

by Edgy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gilligan, Jorge Velazquez, Fortino Milian, Tony Ybarra
Aug 22, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate the 5 star- rating and fantastic feedback, Edgy!!

August 20, 2019

Comfortable and on time Jose was nice nice and knowledgeable. He was couteous and he gave me all the recommendations that my car needed. The lounge area is pleasant. More

by Manning, Christine 814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Aug 20, 2019 -

Norm Reeves Ford Superstore responded

We appreciate you sharing this great feedback! Thanks for the 5-star rating, Manning!

August 18, 2019

Recall on Explorer. Everything went well and smoothly. Rafael Gonzales-Mora employee who knows his job and very professional with lots of enthusiasm for his job. I woul More

by Keith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales-Mora
Aug 19, 2019 -

Norm Reeves Ford Superstore responded

Thank you for sharing about your experience with us, Keith!

August 16, 2019

Service experience My F150 needed service dash light was coming on intermittently. When I took it to Norm Reeves the light was not on. I explained to Jose Torres my Serv More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Aug 19, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate the 5 star- rating and fantastic feedback, David!

August 15, 2019

Amazing team! Ismael, Oscar, and management were wonderful to work with. They made feel very comfortable with the whole buying process. Thank Guys! I love my new F More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernabe Campoz, Oscar Vidales
Aug 16, 2019 -

Norm Reeves Ford Superstore responded

We appreciate the 5 star- rating and awesome feedback, Karen!

August 14, 2019

Excellent Service Raymond Quintero is the best service agent I've ever had. He actually did his research to find every possible discount there is to lower my bill. I wa More

by Simplycnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
Aug 15, 2019 -

Norm Reeves Ford Superstore responded

We appreciate the 5 star- rating and awesome feedback!

August 11, 2019

Service I have given Norm Reeves Ford Lincoln five stars for their service because of the incredible job they did on my oil change. They showed hospitality to More

by Jose24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Aug 12, 2019 -

Norm Reeves Ford Superstore responded

Thank you for the 5 stars and great review, Jose!

August 10, 2019

Great job Norm Reeves Ford of Cerritos Raymond was an awesome service tech. He explained everything in detail to me. The service was done fast. Thank you Norm Reeves Ford of Cerritos. More

by sommagwc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond , Juan Garcia
Aug 12, 2019 -

Norm Reeves Ford Superstore responded

We appreciate the great review and 5 star- rating!

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