
Norm Reeves Ford Superstore
Cerritos, CA
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2,230 Reviews of Norm Reeves Ford Superstore
repair work The experience I had with my car got handled with great help and I will gladly let everyone know that the ford dealer is always there to help when you The experience I had with my car got handled with great help and I will gladly let everyone know that the ford dealer is always there to help when you need a little extra help. More
Me Torres was awesome but the ac mechanics sucks bad diagno The mechanic make a bad diagnostic i hop i can get my money back they tried to charge me 1000.00 dollars to fix my AC and somebody else fixed for 149. The mechanic make a bad diagnostic i hop i can get my money back they tried to charge me 1000.00 dollars to fix my AC and somebody else fixed for 149.00 More
Great, and very PROFESSIONAL!! Angie the General Manager, and Jorge sales associate were polite. We knew what we were getting with no RUSH ! This is the 6th Vehicle I've obtained Angie the General Manager, and Jorge sales associate were polite. We knew what we were getting with no RUSH ! This is the 6th Vehicle I've obtained from This Establishment and recommended them to others and will continue to do so!!! More
Awesome Service!!! Just wanted to thank Jose for making sure my car problems taken care off. Always called when something came up, talked to me about the proceess, helpe Just wanted to thank Jose for making sure my car problems taken care off. Always called when something came up, talked to me about the proceess, helped me with my warranty problem!!!. It was my frist time at the dealer and I will always be coming back to Normreves for future service. Thank you!! More
Quick & efficient Daniel was courteous and listened to my needs and concerns. He was effective and delivered a good service experience. I will ask for him next time my Daniel was courteous and listened to my needs and concerns. He was effective and delivered a good service experience. I will ask for him next time my car needs service. More
Extremely satisfied I was beyond satisfied with the serviced provided, all questions were answered thoroughly and with detail. I’ll definitely be coming back for any furt I was beyond satisfied with the serviced provided, all questions were answered thoroughly and with detail. I’ll definitely be coming back for any further purchases More
Very satisfied Called and talked to Juan a day before and let him know exactly what we were looking for. The next day, Sunday, which was his day off, but he came in Called and talked to Juan a day before and let him know exactly what we were looking for. The next day, Sunday, which was his day off, but he came in and helped us with the car we’ve wanted. During the process, Juan was very professional, knowledgeable and patience with us. Juan went above and beyond to make sure that we got the deal that we’ve wanted. We were there around 1:30 pm on Sunday and closed our deal with 2019 Ford Explorer at 4:00 pm. Juan has the vehicle washed and cleaned and filled up the gas tank. Norm Reeves make the first month payment for us, which was very nice of them. By the way, we were trying to make a cup of coffee, but all 6 pots were empty and no one bother to make them again. Once again, Juan, thanks for assisting us and we were very happy with your service. More
They very accommodating I Got a new car instantly a No hassle ,top caliber sales representative ,good services,hospitable ,quick and smart in explaining details financial undertakings and agreeable pric No hassle ,top caliber sales representative ,good services,hospitable ,quick and smart in explaining details financial undertakings and agreeable pricing to customers, very accommodating and lastly good dealer More
prompt friendly service Service Advisor was friendly in answering all my questions regarding my vehicle service needs. Vehicle service was done faster than expected. Rafael w Service Advisor was friendly in answering all my questions regarding my vehicle service needs. Vehicle service was done faster than expected. Rafael washed my vehicle before returning it to me. Very Satisfied customer More
Quality Customer Service This is not the first time I have taken my car in to be serviced . And I have been happy with the service each time! Shout out to Raymond Q. for h This is not the first time I have taken my car in to be serviced . And I have been happy with the service each time! Shout out to Raymond Q. for his professionalism and his his willingness to go the extra mile! Thanks again! P.S. thank you to the shuttle drivers as well who gave me a ride home and back. More