Norm Reeves Ford Superstore

Service Great customer customer service and very clean lounge and restrooms 👍the waiting period went by pretty quick as Rafael kept me updated on the status Great customer customer service and very clean lounge and restrooms 👍the waiting period went by pretty quick as Rafael kept me updated on the status of my car. More

You have a customer for life! Feras Awad deserves a raise! He’s excellent customer service skills, his passion to make sure he goes above and beyond for his customers and not to m Feras Awad deserves a raise! He’s excellent customer service skills, his passion to make sure he goes above and beyond for his customers and not to mention his high energy is what made me decide to Buy my Ford. Not only did he fight every bit of the way to make sure I got the car I wanted but he personally came to my house to pick up my trade in car. I am definitely recommending Feras Awad to all my families and friends. More

very pleasant. I couldn't ask for a better Team to help me with service on my 2013 Edge and to be able to buy a new 2019 Edge. Thank you Jose Magana/ Jorge Velazq I couldn't ask for a better Team to help me with service on my 2013 Edge and to be able to buy a new 2019 Edge. Thank you Jose Magana/ Jorge Velazquez/John Kang. More

Exceptional service and communication Jose really took the time to listen to what I needed and followed through on all commitments. He is a great asset to norm reeves ford and I will conti Jose really took the time to listen to what I needed and followed through on all commitments. He is a great asset to norm reeves ford and I will continue to make the 40 minute drive to norm reeves ford because of their acceptional service. More

Awesome Service Great service, I always receive the most welcoming and friendly service ever. I feel like they truly care about your car and you. From buying a brand Great service, I always receive the most welcoming and friendly service ever. I feel like they truly care about your car and you. From buying a brand new car to servicing, the experience has always been great. I will be doing my car services here More

Absolutely great! I had a very good experience purchasing a car with Feras Awad! He even called me twice to see if everything was okay, and told me to call him if I h I had a very good experience purchasing a car with Feras Awad! He even called me twice to see if everything was okay, and told me to call him if I have any questions. This is now the fourth car my family has bought from this dealership. I will recommend them to others. More

Quick repairs in and out same day! The service department here is great. Awesome customer service they go out of their way to understand your problem and to solve it. The resolve 2 issu The service department here is great. Awesome customer service they go out of their way to understand your problem and to solve it. The resolve 2 issues on my car all in one day. Also have very minimal waiting time when I showed up to drop it off. They offered me a shuttle ride home as well since I had to leave my car there for several hours. More

Great service by Rafael Gonzales! Rafael Gonzales made sure that he made my experience a great one. He was very attentive to my concerns. He did an amazing job. I will recommend him fo Rafael Gonzales made sure that he made my experience a great one. He was very attentive to my concerns. He did an amazing job. I will recommend him for whoever. More

Great service! AAA+++ Great service from John Rempt! Follows through and very assistive from the scheduling up until the service was completed. No hassle at all! Also, the Great service from John Rempt! Follows through and very assistive from the scheduling up until the service was completed. No hassle at all! Also, the onsite rental car service is very convenient. More