Norm Reeves Ford Superstore

Above and beyond expectations Antonio Carreon provided service beyond what I expected and have seen from other dealers. I went the internet route and immediately got a response vi Antonio Carreon provided service beyond what I expected and have seen from other dealers. I went the internet route and immediately got a response via email and phone call from Antonio. That part of the process is consistent across dealers. Where Antonio went above and beyond was by searching the inventory for a car meeting my specifications and then he sent videos to my phone walking around the car and inside. This was a different approach from what I have seen across the 15 or so dealers I've dealt with on various brands. We came in and Antonio took us through a fair negotiation process. I think in the negotiation we could have gotten a better rate on the lease but I was happy with the price of the car. Antonio also took a personal interest in making sure we were comfortable with the car. I would definitely go to Norm Reeves again and gladly work with Antonio. More

Exceptional service and insight Daniel and Fortino were extremely generous and patient; not to mention, provided my family and I with a terrific 2016 Mustang at a cost-effective deal Daniel and Fortino were extremely generous and patient; not to mention, provided my family and I with a terrific 2016 Mustang at a cost-effective deal...also, Sal Gonzalez in financing was far from pushy, as he was succinct and insightful More

Thank you Kevin This was my first car buying experience and Kevin made it much less stressful. He helped me find exactly what I was looking for and was very friendly. This was my first car buying experience and Kevin made it much less stressful. He helped me find exactly what I was looking for and was very friendly. He helped me get a great deal, and has made sure to follow up and make sure I was happy with my purchase. More

Great Buy!!! Josh made the buying experience very easy and fast. It was by far the most pleasent buying experience I ever had when purchasing a car. I will definit Josh made the buying experience very easy and fast. It was by far the most pleasent buying experience I ever had when purchasing a car. I will definitely be telling my friends/family to come see Josh More

Special Order Mustang After multiple attempts with multiple dealers that could not find the vehicle that I wanted, I contacted Antonio Carreon from Norm Reeves Ford Cerrito After multiple attempts with multiple dealers that could not find the vehicle that I wanted, I contacted Antonio Carreon from Norm Reeves Ford Cerritos. Antonio ordered the car for me with the features that I wanted. Antonio did not try to sell me a stock vehicle or tried to convince me to add features I did not desire. Antonio gave me an estimated price for the 2016 model. The car arrived to the dealer within the standard Ford manufacturer time frame of 9 weeks exactly as I had ordered the vehicle. Upon delivery the price was negotiated as close to as possible to the estimated price with consideration given to the vehicle being a special order 2017 model. Finance was a breeze with no upsell of add-on thanks to Antonio; just a reminder to the finance manager to apply the initial Deposite was needed. I would definetly purchase my next vehicle from Antonio. More

2016 GT350 Kevin was very friendly and professional. He worked really hard to get us a great deal on our 2016 GT350. This was our first time purchasing a vehicle Kevin was very friendly and professional. He worked really hard to get us a great deal on our 2016 GT350. This was our first time purchasing a vehicle from Norm Reeves, but it will definitely not be the last! More

Best customer service Once you find the right salesperson do you always coming back to the same person does david pulido the best If you're looking for a new or used car I Once you find the right salesperson do you always coming back to the same person does david pulido the best If you're looking for a new or used car I definitely recommend david pulido More

Great Car Buying Experience Jorge Velazquez was very personable and professional. He willingly spent the time we needed to explain the technology and features of our new car. (2 Jorge Velazquez was very personable and professional. He willingly spent the time we needed to explain the technology and features of our new car. (2016 Edge) We would strongly recommend Jorge and Gabby (finance) to anyone looking for a new car. More

Great customer service! Antonio Carreon Took me a few weeks going dealer to dealer to find the car I wanted at the price I wanted to pay and I finally found it at Norm Reeves Ford. The overa Took me a few weeks going dealer to dealer to find the car I wanted at the price I wanted to pay and I finally found it at Norm Reeves Ford. The overall experience was the best! My sales representative Antonio Carreon was great with providing me with information and opinions on my purchase. More

New cmax Came in looking for a good deal, Adam Ortega made it very easy and quick. This will be the only place I shop for fords from now on thanks Norm reeves Came in looking for a good deal, Adam Ortega made it very easy and quick. This will be the only place I shop for fords from now on thanks Norm reeves ford More