Back

Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,226 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

Directions

By Type

2,226 Reviews of Norm Reeves Ford Superstore

April 07, 2014

I went to Cerritos Ford in need of a new four door car. Mr.Pulido was very helpful in answering question i had in regards to a few cars we had looked at. I plan on coming back very soon and driving home in More

by joeycis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido
Apr 09, 2014 -

Norm Reeves Ford Superstore responded

I sincerely appreciate you taking the time to share this feedback. Thanks for the kind review and 5-star rating! I am happy to hear about your positive experience with Ed. He is an excellent member of our team and will be happy to hear you are enjoying your new Honda. If you need anything in the future, please come back and see us! Sincerely, Susie Wills Customer Care Manager swills@cerritosford.com Phone: 562-405-3540

April 01, 2014

A HUGE... Thank you to Victor R. for helping my grandparents get into a brand new car... He was Extremely helpful and made my grandparents feel very comfortable... Thank you Victor.... :) More

by monica3940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Resendiz
Apr 09, 2014 -

Norm Reeves Ford Superstore responded

I sincerely appreciate you taking the time to share this feedback. Thanks for the kind review and 5-star rating! I am happy to hear about your positive experience with Victor. He is an excellent member of our team and will be happy to hear they are enjoying their new Ford. If you need anything in the future, please come back and see us! Sincerely, Susie Wills Customer Care Manager swills@cerritosford.com Phone: 562-405-3540

March 25, 2014

Antonio was a huge help in helping us pick out our mustang! If anyone is interested in a Ford definitely ask for him. I'll be back to purchase my next car from him! More

by mana10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Carreon
Apr 09, 2014 -

Norm Reeves Ford Superstore responded

I sincerely appreciate you taking the time to share this feedback. Thanks for the kind review and 5-star rating! I am happy to hear about your positive experience with Antonio. He is an excellent member of our team and will be happy to hear you are enjoying your new Ford. If you need anything in the future, please come back and see us! Sincerely, Susie Wills Customer Care Manager swills@cerritosford.com Phone: 562-405-3540

March 14, 2014

I went to 4 other dealerships and right off the bat noticed the base rate was lower then all the others. Met Brian on the first day and he knew what I wanted what I expected and took care of me from fi More

by Tiffany Eli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mitchell
Mar 21, 2014 -

Norm Reeves Ford Superstore responded

Hi Tiffany, Thanks for the kind words! We are so glad Brian was able to get you into a new car. Please come see us again soon!

February 17, 2014

Customer service is good and friendliness from employees at this Center in Cerritos. My overall experience went well very helpful on guiding step by step for purchasing a car. More

by lcarino1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido
Mar 21, 2014 -

Norm Reeves Ford Superstore responded

Hi lcarlino1, Thanks for the kind words! We are so glad Frank was able to get you into a new Civic. Please come see us again soon! Angie Marzinke General Sales Manager Cerritos Ford Lincoln

January 27, 2014

Overall this was the best buying experience we have had. Everyone was extremely nice and accommodating. The whole process was smooth and easy. I would highly recommend this dealership to anyone looking to More

by erins1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez
Mar 21, 2014 -

Norm Reeves Ford Superstore responded

Hi erins1313, Thanks for the kind words! We are so glad we were able to get you into a new car. Please come see us again soon! Angie Marzinke General Sales Manager Cerritos Ford Lincoln

January 27, 2014

Michael Bednasz, our Salesman, was very friendly, helpful and PATIENT! There was no pressure at all. He helped us look at several cars around the lot to make sure we had made the right choice. He More

by scomille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bednasz
Mar 21, 2014 -

Norm Reeves Ford Superstore responded

Hi scomille, Thanks for the kind words and for your loyalty! We are so glad Michael was able to get you into a Fusion. Please come see us again soon! Angie Marzinke General Sales Manager Cerritos Ford Lincoln

January 03, 2014

I purchased a New Ford Focus in Dec 2013 . Gerald Addison was my salesman. Great deal, great person, very professional. Thanks Cerritos Ford for hiring him. I have given other dealers a try and was not satif More

by Memedog123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2014 -

Norm Reeves Ford Superstore responded

Hi Memedog123, Thanks for the kind words! We are so glad Gerald was able to get you into a new Focus. Please come see us again soon! Angie Marzinke General Sales Manager Cerritos Ford Lincoln

January 01, 2014

THIS EXPERIENCE BY FAR WAS THE BEST! I'VE PURCHASED 2 OTHER CARS FROM OTHER DEALERSHIPS WHERE AFTERWARDS I FELT DRAINED , STRESSED AND UNEASY. THIS TIME IT ACTUALLY FELT LIKE I DIDN'T HAVE TO DO MUCH More

by yoplasc13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez
Mar 24, 2014 -

Norm Reeves Ford Superstore responded

Hi yoplasc13, Thank you for taking the time to write us a positive review! We appreciate your business as well as your kind words. Hope to see you again soon! Angie Marzinke General Sales Manager amarzinke@cerritosford.com Phone: 562-405-3570

December 31, 2013

Michael was the best... he took excellent care of us when we came in to purchase our new Mustang. Great job Michael!! We will send our friends your way. More

by kelly223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bednasz
Mar 24, 2014 -

Norm Reeves Ford Superstore responded

Hi Kelly, Thank you for taking the time to write us a positive review! We appreciate your business as well as your kind words. Hope to see you again soon! Angie Marzinke General Sales Manager amarzinke@cerritosford.com Phone: 562-405-3570

...
208
...