Norm Reeves Ford Superstore
Cerritos, CA
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2,268 Reviews of Norm Reeves Ford Superstore
Took over 3 hours just to get a basic Works service with an appointment. Service advisor did not go over service report with me. And while I appreciate that no one tried to hard sell me extra services, I ha an appointment. Service advisor did not go over service report with me. And while I appreciate that no one tried to hard sell me extra services, I have 30k on my vehicle, and I probably should have gotten some recommendations. More
I was very pleased that My vehicle was accepted as a walk in. Yolanda was very responsive in hearing my issues. My only concern was that it was a bit difficult to make contact with the service dept. to get a in. Yolanda was very responsive in hearing my issues. My only concern was that it was a bit difficult to make contact with the service dept. to get an update and provide additional warranty info. My car problem was handled professionally and vehicle washed when I picked it up the next day. More
I did a lease buyout, and was assisted by Josh. He was fast, friendly, and knowledgeable. He was able to get us in and out in less than an hour. Definitely recommend this dealer and wouldn’t hesita He was fast, friendly, and knowledgeable. He was able to get us in and out in less than an hour. Definitely recommend this dealer and wouldn’t hesitate to come do business here again. More
Excellent, professional, friendly service. Wasn't pressured. George was great and very knowledgeable. Manny took care of the money angle very effectively. Thank you. I am loving my new/ used m Wasn't pressured. George was great and very knowledgeable. Manny took care of the money angle very effectively. Thank you. I am loving my new/ used mustang. My car buying experience Wasn't even painful. It was fun! More





