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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,230 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,230 Reviews of Norm Reeves Ford Superstore

April 29, 2022

David Pulido is my go to person and I always come out driving a new car More

by Delia Alvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido, Robyn Devis
May 02, 2022 -

Norm Reeves Ford Superstore responded

Thanks for the awesome review, Delia! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy!

April 29, 2022

Robyn at the service area was absolutely amazing, she kept in touch with me at all times and gave me updates on my vehicle. This is not the first time Robyn has helped me and I have always received noth More

by Delia Alvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Devis
May 02, 2022 -

Norm Reeves Ford Superstore responded

Thank you so much for taking the time to share your experience. We always appreciate customer feedback and want to know how our team meets your needs. We are very happy to hear that Robyn was able to work with you and go above and beyond to provide you with excellent service!

April 28, 2022

My wife and I have bought and sold a lot of cars, but never have we had as good of an experience as what we had with Norm Reeves Ford. We placed our vehicle order with David Pulido and once it arrived th More

by samdeleon91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido
Apr 29, 2022 -

Norm Reeves Ford Superstore responded

We are happy to hear that our team delivered such efficient, top-notch service! Thank you for choosing Norm Reeves Ford and for sharing your recommendation of our work. See you next time!

April 27, 2022

Miles was excellent. Great communication, made the process easy and painless. I’d recommend him to friends and family. More

by jlgriffin51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Phillips, Karla Velazquez, John Kang, George Contakos
Apr 28, 2022 -

Norm Reeves Ford Superstore responded

We are glad to hear the car-buying process for you was easy and painless! Thank you for sharing your experience with us.

April 26, 2022

Service representative Rudy was knowledgeable and provides quality customer service. I would like his assistance for future visits. More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudolph "Randy"
Apr 26, 2022 -

Norm Reeves Ford Superstore responded

Deborah, we are happy to hear that your visit to Norm Reeves Ford was a pleasant one thanks to our wonderful and knowledgable team. See you next time!

April 24, 2022

We bought our car with Jorge. He was very helpful and knowledgeable. Made buying a car really easy. We’ll definitely be back in the future. More

by Sarahroacho2421
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez
Apr 25, 2022 -

Norm Reeves Ford Superstore responded

We love hearing from our customers about their car-buying experience, thank you for sharing. Take care and enjoy!

April 23, 2022

Everyone at Norm Reeves Ford has been very kind and efficient. I appreciate the professionalism and would definitely recommend them to others. More

by Suz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mosley
Apr 25, 2022 -

Norm Reeves Ford Superstore responded

It's a team effort here at Norm Reeves Ford and we couldn't be happier to see that our team went above and beyond to provide you with the best service possible.

April 22, 2022

I have always been given great service keeping my Ford Edge in good repair. Thanks More

by norma9742
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Apr 25, 2022 -

Norm Reeves Ford Superstore responded

We’re so happy our team could be of service and provide a 5-star experience. Thank you for sharing. Until next time, take care!

April 21, 2022

Josh was extremely knowledgeable! He was amazing! My experience was great! Thanks Norm Reeves Ford! More

by Lorena O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido, Josh Vanden Akker
Apr 21, 2022 -

Norm Reeves Ford Superstore responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Take care, Lorena!

April 20, 2022

Jorge Velazquez is the only sales rep to buy a vehicle from. Honest, friendly and always get you in the car you want at the best deal More

by Rerom1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez
Apr 21, 2022 -

Norm Reeves Ford Superstore responded

We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating and we hope to see you again.

Apr 21, 2022 -

Rerom1 responded

I’ll be back in a few months to pick up my ordered Mach E. Thank you again.

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