Norm Reeves Ford Superstore

My 2015 F-250 Diesel truck was brought in for a check engine light. Eddie the mechanic went above and beyond for customer service. He personally contacted me to keep me up to date with a back ordered par engine light. Eddie the mechanic went above and beyond for customer service. He personally contacted me to keep me up to date with a back ordered part and the labor involved. My personal experience with him was excellent. More

Good and timely service. Once appointment was set there was no waiting. A little expensive. Once appointment was set there was no waiting. A little expensive. More

Best service ever , BIG THANKS to ADRIAN GONZALES and MIKE !! thank you to Norm Reeves Ford for fix my ford mustang ! MIKE !! thank you to Norm Reeves Ford for fix my ford mustang ! More

Ivan Cruz in service department was terrific. Very friendly be and professional. Took care of all my in issues. And thanks to Lincoln for and their CPO warrant that covered all the work on and t Very friendly be and professional. Took care of all my in issues. And thanks to Lincoln for and their CPO warrant that covered all the work on and the car is rental. Zero out-of-pocket. Thanks Lincoln! More

Excellent service from technician to the service advisor person who goes the extra mile to help You. Thank you! person who goes the extra mile to help You. Thank you! More

It's hard to get a hold of people sometimes, but the service is great. service is great. More

It’s an excellent dealer. A a a a a a a a a a A a a a a a a a a a More

Always professional. My husband is a mechanic and he appreciates the honesty and camaraderie with the technicians. My husband is a mechanic and he appreciates the honesty and camaraderie with the technicians. More

Norm Reeves sent home a coupon for $129 for a factory Battery. It just so happened that my Battery totally failed. It was Saturday afternoon, so I called the Dealer to make sure Parts had that Battery. T Battery. It just so happened that my Battery totally failed. It was Saturday afternoon, so I called the Dealer to make sure Parts had that Battery. They did! I talked to Service and was told they couldn't put it in on a walk-in that day.It was late, so I had my son jump my car, I drove to Cerritos and bought the Battery. I was resigned that a third party shop would have to install it. When leaving, I decided to poke my head into the Service Department. I was desperate, so I asked the Rep., Adrian, if they could squeeze in a Battery install. It was nearly 3:30, but he said sure bring it up.. I was so surprised, but grateful. He was a lifesaver. I have a 2015 Ford Escape, and the Battery is located on the firewall, partially under the deck lid. It would have been a nightmare to do myself, and I didn't relish going to another shop that late. I was in a jam! Thank you Adrian, thank you Norm Reeves Ford in Cerritos! More

Norm Reeves Lincoln is thee Best in the Nation we’re returning customer. The experience the professionalism, the knowledge, the explaining, the caring, these gentlemen want to make sure your satisfied b returning customer. The experience the professionalism, the knowledge, the explaining, the caring, these gentlemen want to make sure your satisfied but most of all happy. Gotta love them. CARLOS, JOE, HUGO. GEORGE AND IT ALL STARTED WITH BRYON OF INFINITI WHEN HE ANSWERED THE PHONE AND DIDN’T JUDGE ME AS JUST A LOOKER BRYON SAID COME ON IN WE’LL TAKE CARE OF YOU AND THAT HE DID WITH MY DAUGHTERS QX55 2022 AND YEAR LATER BACK TO PURCHASE A LINCOLN WITH AWESOME CARLOS HE WAS PATIENT DIDN’T MIND ANSWERING ALL MY QUESTIONS DIDN’T PRESSURE ME CARLOS WANTED ME TO BUY WANT I WANT AND I DID JUST THAT A 2022 NAUTILUS CARLOS. THIS MY FAMILY AND FRIENDS DREAM TEAM WILL ALWAYS REFER BEST PLACE TO PURCHASE YOUR VEHICLE. WITH APPRECIATION LOVE 2022 NAUTI More