Back

Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,226 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

Directions

By Type

2,226 Reviews of Norm Reeves Ford Superstore

January 15, 2022

Times are tough to get a new car right now but Enrique and norm reeves made it super simple and hassle free, thank you for all your help guys. More

by Bryanorlandoelias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kang, Enrique Covarrubias
Jan 18, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Congrats on your new car!

January 14, 2022

Francisco provided great customer service. He called me with the problem with my car, gave me an estimate on the service and had my car ready the same day. More

by leinadrivera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco ext 3501
Jan 14, 2022 -

Norm Reeves Ford Superstore responded

We are thankful for our awesome customers like you! Thank you for choosing Norm Reeves Ford!

January 14, 2022

I had a great experience with this dealership. Ivan was super helpful, friendly, and he went anove and beyond to make sure all my concerns were taken care of. My car was ready in a decent amount of time a More

by Knf1908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Cruz
Jan 18, 2022 -

Norm Reeves Ford Superstore responded

Thanks for the awesome review! We work hard to meet the expectations of our customers. Take care!

January 14, 2022

Ordered my bronco here. transaction was smooth and mike was very helpful and the finance was a breeze More

by romrobert21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor, Benjy Brown
Jan 18, 2022 -

Norm Reeves Ford Superstore responded

Congrats on your Bronco, we hope you enjoy it!

January 13, 2022

I got excellent customer service at the store where I bought my part and service department. More

by deniselrobles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudolph Wilson
Jan 14, 2022 -

Norm Reeves Ford Superstore responded

We are very happy to have provided you with such a positive experience, Denise! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2022

I have dealt with the Fleet Mgr here ( Jorge Velasquez) for many years. I continue to purchase vehicles here because of his attention and responsiveness More

by laairterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jan 14, 2022 -

Norm Reeves Ford Superstore responded

We appreciate you continuing to choose Norm Reeves Ford, thank you for the support!

January 13, 2022

Couldn’t have asked for a better experience. I’d like to thank Enrique for helping me purchase my vehicle. More

by Tbrgabe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjy Brown, Enrique Covarrubias
Jan 14, 2022 -

Norm Reeves Ford Superstore responded

Congrats on your purchase and thank you for the 5-star review!

January 12, 2022

Excellent customer service. Very knowledgeable. I had an awesome experience with all the staff at norm reeves ford. More

by Oscar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Calderon, Isaiah Valencia
Jan 13, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the kind words and 5-star rating, Oscar. We strive to provide the best customer service to everyone who visits us. Have an excellent day!

January 11, 2022

Extremely polite and thoughtful. Very helpful and Extremely polite and thoughtful. Very helpful and knowledgeable. Tried to help in every way possible. More

by PCNI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Rolon
Jan 11, 2022 -

Norm Reeves Ford Superstore responded

We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating and we hope to see you again.

January 09, 2022

Friendly service, fair deal. It was an over all good experience. Will revisit for future purchases. More

by alfredg721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kang, Rafael Gonzales
Jan 11, 2022 -

Norm Reeves Ford Superstore responded

We can’t thank you enough for writing this kind review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

...
45
...