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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,231 Reviews
Call Dealership (562) 846-1991
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18900 Studebaker Rd

Cerritos, CA

90703

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2,231 Reviews of Norm Reeves Ford Superstore

January 04, 2022

I had great service with no issues and I would def recommend Norm Reeves to fam and friends. More

by malisec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Papadatos
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Jan 04, 2022 -

Norm Reeves Ford Superstore responded

Thanks so much for rating your visit 5-stars, take care!

January 03, 2022

When I took my Expedition into be serviced I was worried about my wait time because I didn't have an appointment. To my delight, I didn't wait too long. The staff was very professional and courteous. More

by Ameerahr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 04, 2022 -

Norm Reeves Ford Superstore responded

Your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

January 03, 2022

Robyn Devis was very helpful. Professional, knowledgeable and gave great customer service. Robyn represents Cerritos Ford very well! More

by Michael Solis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Devis, Robyn Devis
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Jan 04, 2022 -

Norm Reeves Ford Superstore responded

Hi Michael, thank you so much for the wonderful review. We appreciate the great feedback on Robyn!

January 02, 2022

David and the team went over and above to put us into our new car. More

by Edblewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido, Benjy Brown
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Jan 04, 2022 -

Norm Reeves Ford Superstore responded

Congrats on your purchase and thank you for the 5-star review!

January 02, 2022

Very professional helpful friendly nolegeable got my car done quicker than expected even though they were short handed More

by costellomanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember but he was great
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Jan 04, 2022 -

Norm Reeves Ford Superstore responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

January 02, 2022

Pleasant, efficient and knowledgeable employees. They kept me updated with the progress on my car. They took care of my needs. More

by Fiveamys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Bretado
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Jan 04, 2022 -

Norm Reeves Ford Superstore responded

We're always happy to be of service, thank you for the great review!

January 02, 2022

This is my second time dealing with Ivan at this dealership he is AWESOME, trustworthy and shows compassion for others!!! Brought my car in and needed it to be done in 2/ hours because I had chemoth More

by Ladybugr60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
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Jan 04, 2022 -

Norm Reeves Ford Superstore responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to working with you again someday.

January 02, 2022

Robyn was awesome! Best customer service experience I’ve had so far. Great job Robyn! More

by hapastillar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn, Robyn Devis
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Jan 04, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

January 01, 2022

Excellent quality service. My service advisor Francisco Bretado was very friendly, and quick for my vehicle needs. More

by Tian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael, Tony Ybarra, Jose Torres
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Jan 04, 2022 -

Norm Reeves Ford Superstore responded

We appreciate the amazing star rating and review, Tian. Please let us know if there's anything else we can do for you!

December 31, 2021

Robyn Devies was professional & friendly when I arrived & when I picked up the vehicle. It was done quickly & I was updated on status, who to contact, etc. More

by vrmendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Devies, Robyn Devis
Report | Print
Jan 04, 2022 -

Norm Reeves Ford Superstore responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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