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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,226 Reviews
Call Dealership (562) 846-1991
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18900 Studebaker Rd

Cerritos, CA

90703

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2,226 Reviews of Norm Reeves Ford Superstore

January 02, 2022

David and the team went over and above to put us into our new car. More

by Edblewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido, Benjy Brown
Report | Print
Jan 04, 2022 -

Norm Reeves Ford Superstore responded

Congrats on your purchase and thank you for the 5-star review!

January 02, 2022

Very professional helpful friendly nolegeable got my car done quicker than expected even though they were short handed More

by costellomanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember but he was great
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Jan 04, 2022 -

Norm Reeves Ford Superstore responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

January 02, 2022

Pleasant, efficient and knowledgeable employees. They kept me updated with the progress on my car. They took care of my needs. More

by Fiveamys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Bretado
Report | Print
Jan 04, 2022 -

Norm Reeves Ford Superstore responded

We're always happy to be of service, thank you for the great review!

January 01, 2022

Excellent quality service. My service advisor Francisco Bretado was very friendly, and quick for my vehicle needs. More

by Tian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael, Tony Ybarra, Jose Torres
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Jan 04, 2022 -

Norm Reeves Ford Superstore responded

We appreciate the amazing star rating and review, Tian. Please let us know if there's anything else we can do for you!

December 31, 2021

Great service everyone was very friendly and I received fast service my car runs great More

by shellynesland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Bretado, Juan Prado, Tony Ybarra, Sean Osborne, Rachelle Papadatos, Jose Torres, Daniel Sanchez, Juan Soto, Ray Quintero
Report | Print
Jan 04, 2022 -

Norm Reeves Ford Superstore responded

Thanks for the positive feedback on your service visit, Shelly! If you need anything else, please don't hesitate to reach out to us!

December 31, 2021

Robyn Devies was professional & friendly when I arrived & when I picked up the vehicle. It was done quickly & I was updated on status, who to contact, etc. More

by vrmendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Devies, Robyn Devis
Report | Print
Jan 04, 2022 -

Norm Reeves Ford Superstore responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2021

Well it was Robyn that made it a good experience, she was really nice professional in every aspect . More

by Edgar.hernandez212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn devis, Robyn Devis
Report | Print
Jan 04, 2022 -

Norm Reeves Ford Superstore responded

Hi Edgar, we appreciate the wonderful review and feedback on Robyn! Take care!

December 31, 2021

My truck was ready when my Ford employee said it would be done and she was very nice. Thanks Robyn . More

by Davesand22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn, Robyn Devis
Report | Print
Jan 04, 2022 -

Norm Reeves Ford Superstore responded

You're very welcome, happy we could be of service. Thank you for the 5-star review.

December 28, 2021

Jorge took care of me from the beginning to the end. 10/10. Anyone looking for a new truck needs to talk to this guy! More

by Ernesto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, Manny Mendez
Report | Print
Dec 28, 2021 -

Norm Reeves Ford Superstore responded

Hi Ernesto, we're happy to hear about your wonderful visit and experience with Jorge. Congrats on the truck!

December 28, 2021

Jorge Velasquez was great to work with throughout the entire process of my Bronco Reservation, from the start with ordering to the delivery. If he didn’t have an answer he found out for me and was as inf More

by ohhkevingee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, Benjy Brown
Report | Print
Dec 28, 2021 -

Norm Reeves Ford Superstore responded

It's a team effort here and we couldn't be happier to see that our team went above and beyond to provide you with the best service possible. Congrats on the Bronco!

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