Back

Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,230 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

Directions

By Type

2,230 Reviews of Norm Reeves Ford Superstore

November 08, 2021

Enrique worked diligently to ensure we accomplished the task at hand. Ford Credit put up a few obstacles, but with the assistance of the GM Mile Gilligan, we were able to successfully overcome them. Missio More

by Desmond4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Mike Gilligan, Enrique Covarrubias
Nov 09, 2021 -

Norm Reeves Ford Superstore responded

Happy we could help, Desmond! Our team strives to make car buying the best experience. Congrats and enjoy your new ride!

November 07, 2021

One of the best finance manger to find today. He was great helpful. He will help you to get the best deal More

by sam.malaty
Customer Service
Recommend Dealer
Yes
Employees Worked With
Manny Mendez
Nov 09, 2021 -

Norm Reeves Ford Superstore responded

Hi Sam, thank you so much for the fantastic review on Manny! It's extremely help to receive feedback on our team. Take care!

November 07, 2021

Jorge is amazing guy. He will help you to get what you want . If you are looking for a ford mustang ask about him . He has the best customer service . More

by sam.malaty
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez
Nov 09, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the lovely review and rating, Sam! We are pleased to hear you had a great experience working with Jorge.

November 04, 2021

Great service and timely updates . Great Great great great great great great great great great More

by Chollyw777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ybarra
Nov 05, 2021 -

Norm Reeves Ford Superstore responded

We are pleased to hear you had a great experience during your visit. Thank you for the review!

November 01, 2021

I went in to pay off the lease and at the same time they said they managed to squeeze me in for an oil change service was excellent salesman Josh was great I’ve been dealing with him for the past three year More

by Kcgyontz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzalez, Josh Vanden Akker
Nov 02, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the positive feedback on your visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

October 31, 2021

I am new to being a ‘Leaser’ and so far it’s been a great experience. Norm Reeves Lincoln take good care of me. I scheduled my appointment, picked up my loaner, and had zero issues. When it was time to retur More

by Gennie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ivan
Nov 02, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the 5-star review, Gennie!

October 31, 2021

Since I’ve being taking my vehicle to Norm Reeves Ford, I have had awesome service Reps helping me. More

by Sonya Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael C. and Rafael
Nov 02, 2021 -

Norm Reeves Ford Superstore responded

We're thrilled to hear it, Sonya. Our team strives to provide the best service. Look forward to seeing you again!

October 30, 2021

The personal have good customer service, but you need more people working there like Michael. He is very helpful and keeps intouch with you. More

by Valcruz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 02, 2021 -

Norm Reeves Ford Superstore responded

We appreciate you taking the time to leave us this feedback on Michael. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2021

Good CUSTOMER service Mr.Daniel Sanchez was very nice Good CUSTOMER service Mr. Daniel Sanchez was very nice . The last day to pick up my car, he was busy on the phone . But when he was finished he p More

by Patty Carey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Oct 29, 2021 -

Norm Reeves Ford Superstore responded

We are very happy to have provided you with such a positive experience, Patty! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2021

Enrique was extremely helpful in keeping us updated on our Bronco. Entire process was less much quicker than what we were expecting. More

by BroncoSavage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjy Brown, Enrique Covarrubias
Oct 29, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience. Until next time, take care!

...
54
...