Norm Reeves Ford Superstore

I went in to pay off the lease and at the same time they said they managed to squeeze me in for an oil change service was excellent salesman Josh was great I’ve been dealing with him for the past three year said they managed to squeeze me in for an oil change service was excellent salesman Josh was great I’ve been dealing with him for the past three years great salesman highly recommend him More

I am new to being a ‘Leaser’ and so far it’s been a great experience. Norm Reeves Lincoln take good care of me. I scheduled my appointment, picked up my loaner, and had zero issues. When it was time to retur experience. Norm Reeves Lincoln take good care of me. I scheduled my appointment, picked up my loaner, and had zero issues. When it was time to return the loaner they waited for me after they closed! (15mins late) Great customer service thus far. Really appreciate their flexibility More

Since I’ve being taking my vehicle to Norm Reeves Ford, I have had awesome service Reps helping me. have had awesome service Reps helping me. More

The personal have good customer service, but you need more people working there like Michael. He is very helpful and keeps intouch with you. more people working there like Michael. He is very helpful and keeps intouch with you. More

Good CUSTOMER service Mr.Daniel Sanchez was very nice Good CUSTOMER service Mr. Daniel Sanchez was very nice . The last day to pick up my car, he was busy on the phone . But when he was finished he p Good CUSTOMER service Mr. Daniel Sanchez was very nice . The last day to pick up my car, he was busy on the phone . But when he was finished he politely came over to me and explain the mechanics of my car to me. I really appreciated that he didn't forget about me. Thank you Mr. Sanchez for everything. More

It's good to take your car where the repairs are known how to fix things. Thanks how to fix things. Thanks More

Accurate timeline for repairs, no pressure for upgrades. Instore rental car desk was very convenient Instore rental car desk was very convenient More

Enrique was extremely helpful in keeping us updated on our Bronco. Entire process was less much quicker than what we were expecting. our Bronco. Entire process was less much quicker than what we were expecting. More

There were employees and customers who weren’t wearing masks. It was very disconcerting to see and to be around, so I made an effort to avoid those individuals. masks. It was very disconcerting to see and to be around, so I made an effort to avoid those individuals. More

They got my vehicle serviced on a Monday morning in a timely manner. I did not have an appointment, but they performed the service needed. timely manner. I did not have an appointment, but they performed the service needed. More