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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,226 Reviews
Call Dealership (562) 846-1991
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18900 Studebaker Rd

Cerritos, CA

90703

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2,226 Reviews of Norm Reeves Ford Superstore

October 27, 2021

Norm Reeves dealership is an awesome place to buy a truck! Josh was so helpful and well informed on the technical details of my new pickup. He is a straight shooter! I really admire his honesty and cus More

by jjmc2525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo in Finance, Josh Vanden Akker
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Oct 29, 2021 -

Norm Reeves Ford Superstore responded

Thanks for choosing Norm Reeves Ford to purchase your truck, and thanks for the positive feedback on Josh and Hugo!

October 26, 2021

Mike O'Connor is the best in the business! A true gentleman and a scholar. More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor
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Oct 27, 2021 -

Norm Reeves Ford Superstore responded

Hi Anthony, thank you for the 5-star shoutout to Mike! We agree that he's one of the best!

October 25, 2021

Great customer service. I received a good service, I definitely will use the Ford devices again. More

by Dmme2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez, Benjy Brown
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Oct 26, 2021 -

Norm Reeves Ford Superstore responded

Thank you for choosing Norm Reeves Ford, we look forward to working with you again!

October 25, 2021

Went beyond normal circumstances to help me and answer all questions. Requested help in getting my car home home, no problems. More

by mikejblake2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Phillips
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Oct 26, 2021 -

Norm Reeves Ford Superstore responded

Hi Mike! We are so pleased to hear our team went above and beyond to provide the best service! Congrats on your new car!

October 24, 2021

Great experience. Easy to work with and friendly. Got me what i needed and im pleased with the service. More

by DrewBrabant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
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Oct 26, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

October 23, 2021

Great customer service from David. Thank you for all your great help and quick service. More

by Ilianar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gilligan, David Pulido, John Kang
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Oct 26, 2021 -

Norm Reeves Ford Superstore responded

Happy we could be of service and provide a 5-star experience for you!

October 19, 2021

I loved the great customer service. Wilfredo Vasque Avaloa and his sales manager Joe Rodriguez were amazing on getting me the best deal possible. I would really recommend this dealer to anyone! More

by Jorgemartinezs13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo Vasque Avaloa(sales department), Joe Rodriquez(sales Manager), Manny Mendez, Benjy Brown
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Oct 21, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy!

October 19, 2021

Tony Ybarra goes above and beyond! His service deserves 100 out of 5 stars. His. Level of care, details, professionalism and knowledge is second to none! He truly makes you feel as if your his only custome More

by Jimenezdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ybarra
Report | Print
Oct 21, 2021 -

Norm Reeves Ford Superstore responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

October 18, 2021

Easy process, spoke to salesman on the internet and reserved car and approval was easy More

by Venturaadrianb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabby Guerra, Jeremy Darrow
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Oct 18, 2021 -

Norm Reeves Ford Superstore responded

Thank you for sharing your experience and for choosing Norm Reeves Ford!

October 17, 2021

Friendly and they Completed work on time. I have been taking my Ford Explorer for service at Norms Reeves since 2016. More

by sovyortega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Oct 18, 2021 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to write us a great review and for being such a loyal customer to us over the years! We are looking forward to seeing you again to service your Ford Explorer when the time comes.

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