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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,225 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,225 Reviews of Norm Reeves Ford Superstore

August 11, 2021

Very helpful and courteous. Helped with all my questions. 25 word minimum should b removed from here, world makes the survey more useful. Just a suggestion More

by Suemagoo126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
Aug 11, 2021 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to leave us a 5-star review, Sue!

August 11, 2021

Good work on scheduled job. Careless on checking tires: Loose valve caps, one missing. More

by lionel.mca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Cruze
Aug 13, 2021 -

Norm Reeves Ford Superstore responded

Hi Lionel, we appreciate you writing us a review and thank you for the feedback. We will share your review with our team. We hope you will give us another chance to provide a 5-star experience!

August 09, 2021

We were helped by David Pulido who made the process super easy. Gave us a great deal and made sure we were well taken care of. We love our new Explorer. More

by Drea0808
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido
Aug 09, 2021 -

Norm Reeves Ford Superstore responded

Congrats on your new Explorer! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

August 08, 2021

nice customer service, clean place , treating me very nice , great price More

by cuevasalonzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Papadatos, Daniel Sanchez
Aug 09, 2021 -

Norm Reeves Ford Superstore responded

We're glad to hear it, thank you for the 5-star review!

August 08, 2021

Polite courteous very thorough Completed my necessary workPlus morel this was for standard maintenance they were true to finishing time even though they were very busy More

by cindymuse1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne
Aug 09, 2021 -

Norm Reeves Ford Superstore responded

Thank you for the 5-star rating and positive review of your service visit!

August 06, 2021

This dealership has been great to me. They are always willing to help me out with the price for almost every service and I’m thankful for that. More

by Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
Aug 06, 2021 -

Norm Reeves Ford Superstore responded

Hi Bailey, we love hearing from our returning customers, and we appreciate you taking the time to leave us this 5-star review. Until next time, take care!

August 05, 2021

Amazing deal on a very clean used car… it’s practically new, no signs of any wear and tear. F&I got me a great interest rate and a protection package that will surly pay for itself. I’d recommend this deal More

by msabry2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Rolon
Aug 06, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the 5-star review and congrats on your new ride!

August 05, 2021

Raymond did a great job working through issues behind his control. Kept in constant contact to keep me up to date and steps to resolve. More

by duaneatownsend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Quintero
Aug 06, 2021 -

Norm Reeves Ford Superstore responded

We are very happy we could provide you with a 5-star experience, and we hope to be of service to you again in the future.

August 05, 2021

Took two days to get a hold of anyone only to be disappointed by expensive pricing More

by Greeneyez88
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name
Aug 09, 2021 -

Norm Reeves Ford Superstore responded

Hello, it is disappointing for us to hear that your experience was anything less than great. We do try to keep our prices competitive with other dealerships in the area. Please let us know if we can ever be of assistance to you.

August 04, 2021

Norm Reeves has worked with me for service and rare warranty work ! The car always comes back clean and correct. Although I never remove personal items. Nothing has ever been moved or missing. Th More

by Rick 308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Cruz, Sean Osborne, Juan Soto
Aug 04, 2021 -

Norm Reeves Ford Superstore responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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