Norm Reeves Ford Superstore

Norm Reeves has worked with me for service and rare warranty work ! The car always comes back clean and correct. Although I never remove personal items. Nothing has ever been moved or missing. Th warranty work ! The car always comes back clean and correct. Although I never remove personal items. Nothing has ever been moved or missing. They have always provided a free loaner car, frequently a new Lincoln model . More

Daniel in service was friendly and kind. The truck was done as promised everything was taken care of he kept me updated as a truck was being worked on. done as promised everything was taken care of he kept me updated as a truck was being worked on. More

Called the service dept. with a small problem with Continental. They brought me a loner took my car fixed the problem in 1 day. They brought my car back washed and beautiful. I love there outsta Continental. They brought me a loner took my car fixed the problem in 1 day. They brought my car back washed and beautiful. I love there outstanding customer service. If and when I want another car I will definitely go to Norm Reeves. More

Joseph was our Salesperson . He went above and beyond with customer service. We spoke the day before meeting. Inventory was low so he searched and found the perfect model, sent me photos then saved the v with customer service. We spoke the day before meeting. Inventory was low so he searched and found the perfect model, sent me photos then saved the vehicle for me for the next day. He had the Ranger XL ready for us and the paperwork. Easy Peasy, DONE!! JOSEPH WAS THE BESTT!!! I can't thank him enough for finding the vehicle, being responsive and EXCELLENT customer service! More

We very much appreciate the outstanding customer service we received from Jorge. He was willing to spend the necessary time to help us order the right truck for us. We couldn’t be happier with our purchase we received from Jorge. He was willing to spend the necessary time to help us order the right truck for us. We couldn’t be happier with our purchase. John in Finance was also helpful in walking us through the necessary paperwork. More

I was very satisfied with Ivan’s service. He has great customer service! Highly recommend! His best of the best! Will return for more of my auto services. customer service! Highly recommend! His best of the best! Will return for more of my auto services. More

Excellent customer service. Always a pleasure getting our car service done at Cerritos. Please continue your excellent customer service and we will continue with Ford Cerritos for years to come. Thank you car service done at Cerritos. Please continue your excellent customer service and we will continue with Ford Cerritos for years to come. Thank you More

This was a great car buying experience. Everything was done over the internet and phone and texting as I had hoped for. Once I got to the dealership that evening, my truck was clean and ready to go. Just done over the internet and phone and texting as I had hoped for. Once I got to the dealership that evening, my truck was clean and ready to go. Just a little while in finance and I was on the road. Thank you Benjy for making the warranty decision easy. Thank you to Neri and Jeremy fir being awesome salesmen. Thank you to Joe for arranging everything. More

I've had good customer service through out the past 20 years. Their regular recommended maintenance and tracking history of all work performed is very good. years. Their regular recommended maintenance and tracking history of all work performed is very good. More