Norm Reeves Ford Superstore

Jorge Velazquez is the real deal - He does what he says and goes out of his way when he can. We were kept in the loop during the entire process. He cares about his customers and it shows. A refreshing e and goes out of his way when he can. We were kept in the loop during the entire process. He cares about his customers and it shows. A refreshing experience. A genuine nice person. Thanks Jorge - Epax Systems More

We highly recommend Josh in sales - he was courteous, knowledgeable and took out a lot of the stress of buying a vehicle. It was a good experience. knowledgeable and took out a lot of the stress of buying a vehicle. It was a good experience. More

We were fortunate to have Mike O’Connor helping us with a car we had ordered. He was outstanding! Benny Brown in finance was fast and efficient! car we had ordered. He was outstanding! Benny Brown in finance was fast and efficient! More

We received excellent service by all the staff and service representatives. They kept us informed at all stages of the service. They exhibited professionalism and great customer service. service representatives. They kept us informed at all stages of the service. They exhibited professionalism and great customer service. More

Service provided was exceptional. I waited for the car and the waiting was as usual. Although i only realized once i got home one tire cap was missing. I was a bit disappointed about that. and the waiting was as usual. Although i only realized once i got home one tire cap was missing. I was a bit disappointed about that. More

Made an appointment for a diagnostic. Was told only when I dropped off my car that it would take until the next day to get looked at. The next day I called 4 different times to 2 different numbers plus a te I dropped off my car that it would take until the next day to get looked at. The next day I called 4 different times to 2 different numbers plus a text message to get an update on my car. Nothing only voicemail. The day 3rd day I had a friend take me in to get my car. I told the service center employee and they didn’t seem to care. More

Excellent customer service, prompt communication, no hassle negotiations, clean dealership, overall it was a great experience. I would definitely consider buying another car from this dealership. hassle negotiations, clean dealership, overall it was a great experience. I would definitely consider buying another car from this dealership. More

they are always looking out for me and my car and keeping it in good shape.. it in good shape.. More

Very polite people. Job was done in less time then advised. advised. More

Great job but , I didn't get my repairs done as soon as I was told , Hertz rental car agent didn't explain the hold on my debit card throughly was told , Hertz rental car agent didn't explain the hold on my debit card throughly More