Back

Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,230 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

Directions

By Type

2,230 Reviews of Norm Reeves Ford Superstore

May 21, 2021

Friendly service with a detailed invoice. Comfortable waiting area. Car was returned clean. I’ve been well taken care of each time I bring my car in for serve. More

by mrboshambles2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ybarra
May 21, 2021 -

Norm Reeves Ford Superstore responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 19, 2021

They care about their customers. Prompt in service and explained all regarding terms and service for future needs on vehicle purchased. Nice group of prople. More

by Tysol.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker, Manny Mendez, Joseph Calderon, George Contakos , Daniel Rosales
May 21, 2021 -

Norm Reeves Ford Superstore responded

Hello, thank you so much for the positive feedback on our team, it's our pleasure to be of assistance. Have a fantastic day!

May 19, 2021

Very professional, the sales man Jorge V and your Finance guy Benji explained every form to me one by one. They both made the sale quick and easy. I would by another vehicle here again!! No questions asked!! More

by Cindy Uribe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gilligan, Jorge Velazquez, Tony Ybarra, Benjy Brown
May 21, 2021 -

Norm Reeves Ford Superstore responded

Congrats on your car purchase, Cindy! We're so happy to hear you had a 5-star experience working with Jorge and Benjy. Take care!

May 19, 2021

Henry and Matt from Cerritos Ford made the transaction of my 2021 Hybrid Ford Escape smooth and fast. They are amazing to work with go check them out! More

by Lynette Flores
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Calderon
May 19, 2021 -

Norm Reeves Ford Superstore responded

Congrats on your 2021 Hybrid Ford Escape, Lynette! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

May 18, 2021

I received excellent customer service. The salesman was very detailed in explaing the warranty choices and the functions of the vehicle. The financial rep. was very helpful in exposing the contract. More

by cathybrady84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, Manny Mendez
May 19, 2021 -

Norm Reeves Ford Superstore responded

Hi Cathy, thank you for taking the time to talk about your car buying experience with us! We are pleased to hear everything went well - congrats on the vehicle and enjoy!

May 17, 2021

Purchased my family a new SUV. David’s knowledge was excellent. No high pressure tactics. Dealership was spotless. Finance staff were fast and friendly. One of the best car buying experiences we have ha More

by Jj6377199
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido
May 17, 2021 -

Norm Reeves Ford Superstore responded

Congrats to you and your family on your new SUV! We appreciate the 5-star feedback on our team. Enjoy the new ride!

May 17, 2021

Manny is awesome!! This is my second time buying a car at Lincoln and I came back to this dealer because Manny was so great the first time. He’s very I knowledgeable about the vehicles, friendly and makes th More

by Bniesmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabby Guerra
May 17, 2021 -

Norm Reeves Ford Superstore responded

Congrats on your car and thank you for the 5-star review!

May 17, 2021

Great customer service, made my purchase experience a breeze! I will definitely be coming back to purchase my next vehicle, Neri was awesome in every way possible. Thank you Neri !!! More

by Hbrellis78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neri Ellis
May 19, 2021 -

Norm Reeves Ford Superstore responded

Congrats on your new car, we're so pleased to hear that the entire experience was a breeze! Enjoy the new ride!

May 17, 2021

Great Service and very Friendly,helpful Daniel Sanchez did a great Job and was updating me about the Vehicle till it was ready for pick up. More

by fperera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
May 19, 2021 -

Norm Reeves Ford Superstore responded

We appreciate the wonderful feedback on our service team, thank you for the 5-stars!

May 16, 2021

Very satisfied with the service. I was only coming in to brows and check some cars, but at the end i ended up with a dream car. Thank you for the opportunity and this amazing car. More

by RichardJJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Contakos
May 17, 2021 -

Norm Reeves Ford Superstore responded

Congrats on your dream car, Richard! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

...
74
...