
Norm Reeves Ford Superstore
Cerritos, CA
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2,226 Reviews of Norm Reeves Ford Superstore

I can be one of the most critical and difficult customers especially in car buying. I was reluctant to buy a car at the dealership but when I met Josh and Manny I felt a lot more comfortable in this process, especially in car buying. I was reluctant to buy a car at the dealership but when I met Josh and Manny I felt a lot more comfortable in this process, both of these guys listened, they show me features and benefits of the car and I could not be happier. Car buying has improved and I am one to say that these two guys did an excellent job and making me feel comfortable and happy with the purchase More
The good: Dealership is clean, and well kept. The lot is well lit, with lots of inventory. They are also willing to stay after hours to seal a deal. The bad: Predatory sales tactics, including making h well lit, with lots of inventory. They are also willing to stay after hours to seal a deal. The bad: Predatory sales tactics, including making hand shake deals, and at the very last minute adding 100 here 100 there, very frustrating. More
Josh from sales was great. No pressure, cool, collective and very informative. A man of his words. From a scale of 1 - 10 he gets a 10 from me!! and very informative. A man of his words. From a scale of 1 - 10 he gets a 10 from me!! More
David was great to work with, knowledgeable with no pressure. He worked with me on my budget and made sure the entire transaction went smoothly! Great personnel across the dealership! pressure. He worked with me on my budget and made sure the entire transaction went smoothly! Great personnel across the dealership! More

Awesome dealership. I got more for my trade in and they even held the car I got for a few days so I could get it.! I’d buy here again! even held the car I got for a few days so I could get it.! I’d buy here again! More

The dealership: Best I can say is the people working there were professional and friendly. The facility was clean and organized. Now, sales rep Neri Ellis: this guy was totally awesome. Yep, the only wo there were professional and friendly. The facility was clean and organized. Now, sales rep Neri Ellis: this guy was totally awesome. Yep, the only word that best describes him yet does not feel it says enough. I'm no spring chicken and have bought my fair share of vehicles over the years. This guy gets the highest rating possible. If the rating chart were 1 to 10 I would have to push a new level of 11 for over and above performance. Go ahead Neri, blush. More
Isaiah was very helpful in acquiring a hard-to-find car, and accommodating my schedule. Fast shopping process, courteous staff, and pleasant experience overall. The final paperwork process suffered some tec and accommodating my schedule. Fast shopping process, courteous staff, and pleasant experience overall. The final paperwork process suffered some technical difficulties which took a fairly annoying amount of extra time, but I dont necessarily think that was anyone's fault. In the end, I'm happy I wound up here, even though it wasn't my local dealership! More

My first car purchase ever and the experience was absolutely wonderful! From checking out the car, test driving it, and doing the paper work was great. There was never any pressure to look at other c absolutely wonderful! From checking out the car, test driving it, and doing the paper work was great. There was never any pressure to look at other cars while here. Henry made sure to answer any and all questions through the entirety of the purchase and was focused on making it super quick, easy, and stress free. Henry also had great communication and was all around a great person to work with. There never being pressure to buy add ons, accessories or anything else made this a great experience. All around a great dealership and I’m super appreciative of Henry making it an enjoyable process! More

Bryan Sotelo fue muy amable durante todo el proceso dela venta muy respetado nos resolvió cualquier duda y pregunta hojéale que así fueran todos los vendedores dela venta muy respetado nos resolvió cualquier duda y pregunta hojéale que así fueran todos los vendedores More