Norm Reeves Ford Superstore

Jose was really professional and nice. He explained everything in detail about my car and was honest. He gave me options! Awesome service representative! Recommend! everything in detail about my car and was honest. He gave me options! Awesome service representative! Recommend! More

Great service with good people that’s working to make your time efficient and worthwhile. Very outstanding service without a doubt. Will go there to get any service that is needed in the future... your time efficient and worthwhile. Very outstanding service without a doubt. Will go there to get any service that is needed in the future... More

Everyone was so nice and helpful. My salesman Matthew had amazing customer service. He answered all my questions and was very helpful. Very helpful l amazing customer service. He answered all my questions and was very helpful. Very helpful l More

Great service great work I would definitely come back and recommend other people thanks again I hope to see you guys again thank you for all your help and recommend other people thanks again I hope to see you guys again thank you for all your help More

Customer service is excellent. My service rep kept me in the loop as recommendations from the mechanics came along. He also informed me of the costs. the loop as recommendations from the mechanics came along. He also informed me of the costs. More

Dealership was helpful and great customer service especially Mr Raymond, Totally 100% satisfy with Norm reeves dealership thanks. Contacting me the status of my car and update the work on the repair especially Mr Raymond, Totally 100% satisfy with Norm reeves dealership thanks. Contacting me the status of my car and update the work on the repair. More

The customer was great and they fixed the issue with car which was still under warranty.. The clutch went and it was replaced and car drives smoother now. which was still under warranty.. The clutch went and it was replaced and car drives smoother now. More

Huge shoutout to Ralph Calvo, Bryan Sotelo and John Kang for making our car buying process flawless from start to finish. I’ve always had Honda’s so I was a little nervous going to a new dealership but as s for making our car buying process flawless from start to finish. I’ve always had Honda’s so I was a little nervous going to a new dealership but as soon as we walked in we felt so welcomed — we never looked back. We were actually planning to test drive a few more cars at other dealerships but we ended up falling in love with the new 2021 Bronco Sport and bought it that day! Ralph Calvo greeted us and was exceptional throughout the process. He was helpful, patient, and offered different options so we could find a payment that was right for us. He even showed us around the lot so we could see different models and followed up with us after the test drive to see how we liked the Bronco (we loved it!). Ralph stayed in touch throughout the entire process ensuring we were well taken care of. Bryan Sotelo was our salesman — he was personable and kept us informed the whole time making the process that much easier. He made sure our new car was ready to go for us and even helped us download the FordPass app, linked it with my Bronco so I wouldn’t have to worry about it, AND helped me remove my license plate frames from my old car. He also sent us a follow up text the next day to see if we had any questions. SO nice! It was an easy transition to John Kang in Finance once we made our decision and ironed out the details. The process was quick and John did an amazing job at explaining everything to us in a way that we could actually understand. He was super easy to talk with and we appreciated his advice and honesty. I also want to thank Artie Amaya who gave us info on popular packages that can be added to the Bronco and even took time to show us some examples. He’s super talented and if we do decide to add anything, I’ll definitely be going to Artie for it! Overall, it was such an amazing experience. It put us at ease having so many friendly faces and helpful people there to assist every step of the way. Thank you again to Ralph, Bryan, and John! We love our new Bronco Sport and we will definitely be sending anyone who asks about it your way! See you next time! More

Ivan Cruz was great to work with! He always kept me informed about the status of my car and showed he cares about his customers. informed about the status of my car and showed he cares about his customers. More

The process of buying the car was smooth. Goerge the salesman explained the process and gave and demonstrated the features of the car. Financing was put together well and transparent salesman explained the process and gave and demonstrated the features of the car. Financing was put together well and transparent More