Norm Reeves Ford Superstore

I let the person I talked to on the phone know that its was dealing with a family crisis and was only in town for the day for personal care and they got me in one that day. Daniel made sure my car was don was dealing with a family crisis and was only in town for the day for personal care and they got me in one that day. Daniel made sure my car was done in a tamely manner and was very empathetic. More

This dealership is amazing they do not make you feel pressured to buy which makes the experience very pleasurable. They are there to assist you and are very knowledgeable. I would recommend this dealers pressured to buy which makes the experience very pleasurable. They are there to assist you and are very knowledgeable. I would recommend this dealership for your next car purchase. More

David pulido is an extraordinarily sales person! I think he is a great asset to the company with his super great personality and most of all his detail knowledge about any question you ask👍👍👍 he is a great asset to the company with his super great personality and most of all his detail knowledge about any question you ask👍👍👍 More

I always get great service at Lincoln Cerritos, top notch. Rafael is awesome and caring. Thank you for taking care of me and my car. notch. Rafael is awesome and caring. Thank you for taking care of me and my car. More

Super great costumer service. Provided amazing communication and reassurance of everything. Ivan was great on making me feel my vehicle was in great care and helped with any problems with the warr communication and reassurance of everything. Ivan was great on making me feel my vehicle was in great care and helped with any problems with the warranty. More

Service department took the time to test run the call and a personal phone call to hear my observations to accurately analyze the problem to remedy the issue a personal phone call to hear my observations to accurately analyze the problem to remedy the issue More

Thankful for a smooth experience and a swift transaction. Easy negotiations and honored what was promised over the phone. In and out of the dealership without haggling. I highly recommend Jessie and Manuel. Easy negotiations and honored what was promised over the phone. In and out of the dealership without haggling. I highly recommend Jessie and Manuel. More

I had a really good experience buying my van here. Jorge helped me order my van from the factory. I am happy with my purchase. He answered my questions very fast, he also helped me all the rebates so I can helped me order my van from the factory. I am happy with my purchase. He answered my questions very fast, he also helped me all the rebates so I can save money. He's great to work with, I definitely recommend him as your sales person! More

Jose Torres excellent the rest above all need improvement in customer service and knowledge of product (cars) wont buy norm reeves again due to upper management sales and finance. And will never recommend. in customer service and knowledge of product (cars) wont buy norm reeves again due to upper management sales and finance. And will never recommend. More

Second time coming to Norm Reeves Ford and second time walking out with a new vehicle. Professional and straight forward. Will return in the future for my future Ford purchases walking out with a new vehicle. Professional and straight forward. Will return in the future for my future Ford purchases More