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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,230 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 10,230 reviews
May 30, 2025
Our experience with Christy was definitely excellent and exceptional. She made us feel like a family. Her friendly and caring approach made the process easy. We’ll definitely recommend her services to my fa exceptional. She made us feel like a family. Her friendly and caring approach made the process easy. We’ll definitely recommend her services to my family and friends. More
by Sondra
May 30, 2025
José was fantastic to work with and very easy going. I will definitely refer people to him. I will definitely refer people to him. More
by anthonysaucedo1
Verified CustomerEmployees Worked With
May 30, 2025
We have bought 4 cars at Norm Reeves Honda and we come back because we appreciate the customer service from Chandika and his humble approachable personality. back because we appreciate the customer service from Chandika and his humble approachable personality. More
by marlineeb
May 30, 2025
We love our new Honda Accord Hybrid Touring and many thanks to Albert Rosales in Sales for helping us throughout the day! Albert provided lots of information on the car and he allowed my wife and I to t thanks to Albert Rosales in Sales for helping us throughout the day! Albert provided lots of information on the car and he allowed my wife and I to take extensive test drives so that we could determine if this was the car for us. He was also friendly and just a great guy. We came to the dealership as interested buyers using the Costco Auto program. Linda Ly was the manager that helped us with the pricing and using that program, we got an excellent price. Finally, we met with Mike Aguilar in Finance. Even though we were cash buyers, there is still much paperwork to be completed and Mike helped us get through it. Overall, we had a great buying experience at this dealership and are very happy with our car! More
by Stingray19
May 30, 2025
I had a good experience at Norms dealership. Jose Sanchez was very helpful and professional answer all my questions. Thank you!! Jose Sanchez was very helpful and professional answer all my questions. Thank you!! More
by brelanely25
Employees Worked With
May 29, 2025
The experience was amazing. The whole team was accommodating and extremely friendly and helpful. I really love how nice everyone was. I'm definitely going back and am recommendi The whole team was accommodating and extremely friendly and helpful. I really love how nice everyone was. I'm definitely going back and am recommending to everyone I know. More
by mariana_amaro
May 29, 2025
This was by far the worst car-buying experience I’ve ever had. I purchased my first car from Norm Reeves in 2014, and it was such a great experience. Unfortunately, this second time around felt completely d had. I purchased my first car from Norm Reeves in 2014, and it was such a great experience. Unfortunately, this second time around felt completely different—I felt like I was being penalized rather than helped. I’ll admit, I made a mistake, and I appreciate the manager allowing me to return the first car, which had a strong cigarette smoke odor. Due to sinus issues, I can’t smell well anymore, so I didn’t notice it right away. I also wish I had brought my wife with me, but we couldn’t find anyone to watch our kids that day. Things really went downhill when I tried to purchase the second car. The manager, Peter Balint, didn’t seem willing to negotiate the price. It felt like I was being punished for returning the first vehicle. He eventually knocked $500 off the MSRP, but I sensed that I was bothering him just by asking. It felt like if I didn’t accept the offer, he would have simply handed me back the first car and sent me on my way. What upsets me most is that Honda of all car companies would allow a vehicle to be sold in that condition. On top of that, I had to pay for dealer add-ons, which I understand is part of the business, but I just wanted a fair deal. That’s all I was hoping for a fair deal and a respectful experience. More
by Paul.wirtz@yahoo.com
Employees Worked With
May 29, 2025
The were fast to. Check in and service my car and check out. Checking out was easy with no lines and my car was already up front Check in and service my car and check out. Checking out was easy with no lines and my car was already up front More
by Nataleemolina3
Employees Worked With
Miguel and manny
