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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.6
8,300 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,300 reviews

June 14, 2024

Mr Polk is the service advisor. Friendly honest comfortable he’s the best bet! Made me feel like my dad was selling me a car and approving what I got More

by jazmingray33
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2024

This was my first experience purchasing a car and the workers were very honest and helpful! Great experience More

by imankiraedwards
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gomez
5.0
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June 14, 2024

I was told the oil change would take about an hour. That was reconfirmed upon arrival. The service took close to two hours and impacted our day. I would have scheduled for a different day if I would ha More

by jeff.klaus
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Recommend Dealer
No
Employees Worked With
Service
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June 13, 2024

Ruben Marquez took very good care of me, as he always does. He is very attentive, & makes sure the customer gets what they request. More

by andypalma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Marquez
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Jun 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about Ruben, we're glad to hear he took great care of you! We appreciate your feedback and look forward to serving you again.

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June 13, 2024

Excellent professionalism especially Kim Lujan in sales who always goes the extra mile for her customers More

by mikeymikechik
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
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June 13, 2024

Need to stop charging customers for a simple reset of faulty sensor software then proceed to upcharge me for repairs that are not needed! More

by khanh_dinh_vo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
1.0
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June 13, 2024

Excrllent services, warm and knowledges the seales has the patience to hear customer really need. More

by Wung, Yung Chien
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 12, 2024

Excellent service at Norm Reeves Honda in Cerritos, Ca. Trevor Rodriguez very supportive with work on my car. More

by csdelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Jun 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words, we're thrilled to hear about your positive experience with Trevor Rodriguez at Norm Reeves Honda in Cerritos! We look forward to serving you again in the future.

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June 11, 2024

I paid for a tire rotation and it was not done. Not sure about pil chamge. More

by christianmais
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Jun 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for any oversight. Please contact us directly so we can address your concerns. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

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June 11, 2024

I like norm reeves Honda Cerritos. I like their customer service most of the time. Everyone is always friendly. More

by kathina_br0wn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Jun 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you've had positive experiences with our team at Norm Reeves Honda Cerritos. Your satisfaction is our top priority, and we look forward to serving you again in the future.

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