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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.6
12,318 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,318 reviews

September 25, 2026

Professional and polite Courteous, made me feel important as a customer, great customer service and I got my car in and out of there in less than 2 hours More

by hengkngor
Recommend Dealer
Yes
Employees Worked With
Ruben Marquez
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Sep 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

A VIP entrance is nice, but a VIP exit in under two hours is even better. The team kept the service courteous and professional while making sure you knew your time mattered.

September 24, 2026

Everyone that I worked with on getting my Honda Accord was wonderful. Great customer service. Very helpful. More

by Myeasha28
Recommend Dealer
Yes
Employees Worked With
Christina Nuval (sales consultant) and Christian Delgadillo
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Sep 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Your Honda Accord had quite the ensemble behind it! It’s great to see the whole team earn recognition for being helpful and providing the kind of customer service that made your purchase memorable.

September 24, 2026

Very efficient and helpful. Easy and smooth interactions Very efficient and helpful. Easy and smooth interactions with everyone. My car was done sooner than expected. More

by Aespinoza99
Recommend Dealer
Yes
Employees Worked With
George Raygoza
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Sep 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

The service team was working like smooth operators. Everyone kept things easy and efficient, and getting your car done sooner than expected was the cherry on top of a very smooth visit.

September 24, 2026

Had to leave car upon pickup on a Friday. 3 amber lights on dashboard did not reset after 4 tire replacement. Picked up on Monday. So much for the Worlld Classs Inspection. More

by Rtrias55
Recommend Dealer
No
Employees Worked With
Ramiro
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Sep 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we're sorry to hear about the continued issue with your dashboard lights. We’d like to review the work performed and the inspection details to better understand what happened during your visit. Please reach out with your information when it's convenient. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

September 24, 2026

Great first time experience, would recommend to anyone. I will be back for another service! More

by david1cadena
Recommend Dealer
Yes
Employees Worked With
Robert
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Sep 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

First visit, five stars, and an invitation to tell your friends? We’d say you’re officially part of the family. We’re grateful you chose us for your service and gave the team such a strong first impression.

September 24, 2026

Had a great experience working out a deal with the employees. Will highly recommend employee! More

by Thomasm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Breaking news: Thomas had a great experience working out a deal with the team! We’ll make sure that headline gets circulated, especially since you’re ready to recommend the employees who helped make it happen.

September 24, 2026

Very helpful and great customer service from Leo L! He kept me informed and updated throughout the whole process More

by jengarcia329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
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Sep 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Leo was clearly taking notes because keeping you informed throughout the whole process earned him some serious extra credit. Helpful, attentive, and on top of every update is a pretty strong study-buddy report card.

September 24, 2026

Our sales representative Mike Porter was the best sales guy ive ever delt with. Awesome service and super quick. More

by armenkazarian30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike,Porter
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Sep 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We may need to make room in the trophy case for Mike. Being your favorite salesperson you’ve ever worked with is a pretty major award, and the super-quick service only adds another trophy to the shelf.

September 24, 2026

Bad customer service, poor service scheduling appointments. I had an appointment and still had to wait 4hrs for a basic oil change. More

by Jay R
Recommend Dealer
No
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Sep 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Jay, four hours for an oil change is a significant amount of time, especially when you had already scheduled an appointment. We’d like to review the details of your visit and better understand where the scheduling process fell short. If you're willing, please reach out with your details. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

September 24, 2026

It was my first time at Cerritos Honda, and Christy was such a great help throughout the entire process! I first spoke with her over the phone, and she was incredibly friendly, patient, and willing to help More

by stellarhonda
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Down to the wire, Christy was the person you wanted on the floor. She stayed after closing, worked to match the price you had found, and made sure every question had an answer before you headed out with your new car. Congrats on the Honda!

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