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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,285 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,286 reviews

October 09, 2024

Everything was straight forward. They worked out a good deal with us. We got what we wanted and the salesperson was very nice. More

by Eriksoriano1013
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Shahnawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star review! We're always here to provide great service—visit us anytime.

October 09, 2024

Thanh Sabatier is a good one! He accomodated me well, I always made sure that everytime I made an appointment that he is the one that will help me, I know I’m in good hands! More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Oct 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your feedback brightened our day! Thank you for the 5 stars and feel free to stop by again soon.

October 09, 2024

The honda employee have a good service and the employee are accommodating. The service satisfies me. More

by Vivencia
Recommend Dealer
Yes
Employees Worked With
George Raygoza
Oct 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re grateful for your 5-star rating! Our team looks forward to assisting you again in the future.

October 09, 2024

Friendly, caring, fast service, very hospitable and very attentive to customers for their car service More

by Coral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Peña
Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star review! Please visit us again whenever you’re ready for your next vehicle.

October 09, 2024

Unprofessional. Customer service bad. Still waiting to be called about my refund as of almo2 month. Can't correct issues with car. More

by Nena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about the inconvenience and would like to talk with you about your experience with us further. Please contact us at a time that works for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 09, 2024

I have purchased 4 cars from this dealership and each time I received exceptional service. More

by samcirrito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen, Zamudio
Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're grateful for your review! Don’t hesitate to reach out for any future car needs.

October 09, 2024

We are charged for services we Were led to believe were included in our service contract at time of purchase. Services that are recommended are frequently unnecessary. Service wait times take far too lon More

by cherylgl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are concerned by your feedback and would like to learn more about your recent visit with us. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 09, 2024

Ty Trieu very good sale person he was a great guy and helped me whatever I needed❤️ More

by Le Ngo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Trieu
Oct 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! We’re here to help whenever you need us—hope to see you again.

October 09, 2024

Christy was superb she even went the extra mile so I can take the unit home on the same day. Everyone in the store was helpful and friendly including the GM. More

by Hans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Wong
Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your trust and this fantastic rating! We’re here whenever you need us again.

October 08, 2024

I had a great experience with the sales and finance department. Honda exceeded my expectations and I will recommend my Honda dealer to all my friends and family. More

by jennifer_avila_
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ugur Sisman, V. Marquez
Oct 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star review! If there's anything else we can do for you, don’t hesitate to let us know.

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