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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,285 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 10,286 reviews
October 09, 2024
Everything was straight forward. They worked out a good deal with us. We got what we wanted and the salesperson was very nice. They worked out a good deal with us. We got what we wanted and the salesperson was very nice. More
by Eriksoriano1013
Verified CustomerEmployees Worked With
October 09, 2024
Thanh Sabatier is a good one! He accomodated me well, I always made sure that everytime I made an appointment that he is the one that will help me, I know I’m in good hands! He accomodated me well, I always made sure that everytime I made an appointment that he is the one that will help me, I know I’m in good hands! More
by Anne
Employees Worked With
Thanh Sabatier
October 09, 2024
Unprofessional. Customer service bad. Still waiting to be called about my refund as of almo2 month. Can't correct issues with car. Customer service bad. Still waiting to be called about my refund as of almo2 month. Can't correct issues with car. More
by Nena
Employees Worked With
Service dept
October 09, 2024
We are charged for services we Were led to believe were included in our service contract at time of purchase. Services that are recommended are frequently unnecessary. Service wait times take far too lon included in our service contract at time of purchase. Services that are recommended are frequently unnecessary. Service wait times take far too long. We regret purchasing a service contact, as it only really includes oil changes that are required at far less frequency than we were led to believe. We would have been far better off declining the service agreement and taking the car to a quick lube service. More
by cherylgl0
October 09, 2024
Christy was superb she even went the extra mile so I can take the unit home on the same day. Everyone in the store was helpful and friendly including the GM. take the unit home on the same day. Everyone in the store was helpful and friendly including the GM. More
by Hans
October 08, 2024
I had a great experience with the sales and finance department. Honda exceeded my expectations and I will recommend my Honda dealer to all my friends and family. department. Honda exceeded my expectations and I will recommend my Honda dealer to all my friends and family. More
by jennifer_avila_
Employees Worked With
Ugur Sisman, V. Marquez
