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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,351 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,351 reviews

October 02, 2024

Ramiro Montes is great service advisor! He always offers the proper attention and notifies me when there’s an issue and gets resolved. More

by torres3109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy to see your 5-star rating! Please don’t hesitate to visit us again.

October 02, 2024

My sales person Kim Lujan is fantastic and I will come back for my next car with her. More

by asgonzales963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Lujan
Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the great review! We're excited to serve you again.

October 02, 2024

Been coming to this dealership for a long time. They take real good care of both my cars. First time Robert helped me and it was a good experience!!! More

by ronaldquiroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star feedback means a lot to us! We're here for any future needs—just give us a call or visit.

October 02, 2024

Jose Rodríguez and Jose Magana did an amazing job I was surprised they knew for what car I was looking for when I went into the details of the car I wanted really admire their work. More

by Moises Eduardo Banos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the fantastic review! It was a pleasure serving you, and we’re here for your next visit.

October 02, 2024

I was told that the service would take about an hour. I waited around for more than an hour and a half. I did not receive a text or a phone call so I decided to go to the service department and check it More

by shelly_alexisii1dsd28ds9
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We understand that your time is valuable and apologize for the inconvenience during your visit. We would like to hear more about your visit at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 02, 2024

Christy was great and easy to work with. She wa helpful and got us a deal we were happy with. Thanks More

by Kalibo3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re honored by your 5-star rating! Please reach out if you need anything in the future.

October 01, 2024

I had already fill out the survey. Read it No interested in doing it shaking More

by Mcortes
Recommend Dealer
No
Employees Worked With
Not interested
Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for the inconvenience. If you have any other feedback, you can provide it directly to us at your convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 01, 2024

The dealership helped me out and Joseph Vargas explained everything. He's great with customer service. I would refer him to anybody More

by omar.ramo.r8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph, Vargas
Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the amazing review! We're eager to assist you on your next visit.

October 01, 2024

Great service as always! I got my vehicle back at the appointed time. They checked my tires since I instructed them to check the front left tire but I think my tires were n More

by marvin311agtamata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! We're excited to assist you again in the future.

October 01, 2024

Excellent customer service on service from advisor and technician workmanship on my multiple vehicles I bring to Norm Reevs More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Martinez
Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted by your 5-star feedback! We’re always here for you when you need us.

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