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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,188 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,189 reviews

September 11, 2024

First time bringing my car to the Cerritos service , my assigned service advisor is Aaron Perez. Left happy with my car serviced and all questions I had were answered . Book your next service appoint More

by castillo.luisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
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Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and the 5 stars! We're always here to help—feel free to reach out anytime.

September 11, 2024

The employees that walked by us while we were waiting were very nice. Bryan lied to us. More

by 4everk9pitpeopleds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan service dept.
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Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are concerned about your feedback and would like to learn more about your experience. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 11, 2024

I love going to Norm reeves honda Cerritos for my truck service. The service Leo Lazcano provides is amazing makes you want to come back. More

by cgarcia0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loe lazcano
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Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the glowing review! We're delighted you enjoyed your experience, and we look forward to assisting you again in the future.

September 11, 2024

Excellent service, prompt, concise and good accommodation especially to us seniors. No hassles on service advise . Service Advisors were all above par. More

by robertmo983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz, Ramiro Montes
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Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind words and 5-star rating! If you ever need further assistance, don’t hesitate to get in touch.

September 11, 2024

Great customer service by Ty Trieu! He was very patient and helpful with all my questions. This is the third Honda I bought with him. More

by tanyadiep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating means the world to us! Let us know how we can continue to assist you in the future.

September 11, 2024

Great customer service. Kim Kelly the best salesperson. Friendly staff this is my 3rd Honda with Kim Kelly she's the best of the BEST. I am super happy with financing the Pi More

by nicolebernice5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your excellent review! We’re always here to assist you, so feel free to come by anytime.

September 11, 2024

Between myself, family and friends - I've been a part of over 30x car transactions. This was my first Honda and it went very smooth from sales to finance. More

by ToTran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Pielea
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Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic review! We're thrilled you had a great experience and look forward to welcoming you back soon.

September 11, 2024

My husband receives a free car wash with oil change with KIA. I was expecting one with Honda. More

by hectorygloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
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Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and want to make sure you are satisfied. We hope to you trust us with your service again in the future!

September 11, 2024

Excellent service! I came late and they were about to closed but still accommodated me. More

by lenagagas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Bustamante
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Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a 5-star experience with us! Let us know how we can assist you on your next visit.

September 11, 2024

Best Filipina Sales Agent! !! Thanks to Christy Nuval’s efforts, I not only found exactly what I was looking for but also felt valued and well-supported throughout the process. More

by mercadokim00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Choi
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Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your stellar review! We’re glad you had a great experience, and we’d love to welcome you back anytime.

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