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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,190 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,190 reviews

September 11, 2024

Best Filipina Sales Agent! !! Thanks to Christy Nuval’s efforts, I not only found exactly what I was looking for but also felt valued and well-supported throughout the process. More

by mercadokim00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Choi
Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your stellar review! We’re glad you had a great experience, and we’d love to welcome you back anytime.

September 10, 2024

Javier is the best he always does right by us and has made me and my family loyal customers for many years. More

by gabesanchez2626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review with us! We're glad to hear that Javier worked hard to make sure you had a great experience with us.

September 10, 2024

I went in for an oil change and they recommended that i get my fuel injectors cleaned because it t was needed. I declined and took it elsewhere. I paid to get it done elsewhere, just for the mechanic at th More

by samanthagarcia0417112
Recommend Dealer
No
Employees Worked With
Na
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your feedback, Samantha. We regret to learn that your experience at our service center was anything less than great. We'd like to discuss your visit further- please contact us at a time that works best for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 10, 2024

the advisor are so professional & helpful, advices us what else we need and recommend the best possible good for the the car & show how to operate the some fixtures that we don't know yet,as per indicat More

by joiegbautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review with us! We're always thrilled to hear when our team goes above and beyond for our customers. Let us know the next time your car needs service!

September 10, 2024

Love this dealership! Everyone is so nice and welcoming. I feel like a valued customer and know my car is in good hands! More

by prado.brandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your glowing review! We're glad to hear that our team took great care of you during your visit with us.

September 10, 2024

Fast service. Friendly service personnel. Coupons are a plus! Nice waiting areas for customers is also a plus. More

by stevesvegaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review for our service center! We're here for you if there is anything else you need.

September 10, 2024

It isn't worthy for the expensive value they took They looked for the most expensive part to do to get more money at the end around one month everything is the same like nothing .I expect when I get repai More

by Tahanyhm20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was repair problems
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are saddened to hear about your disappointment recent service visit. We would like the opportunity to learn more about your experience at your earliest convenience. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 10, 2024

Great service from thanh as always. Very attentive and very caring to our car’s need More

by toyo1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star rating! We are thrilled to hear that Thanh and our service team took great care of you and your ride. Let us know if there is anything else you need!

September 10, 2024

After i took my car for B1 service, whrn i drove to work , something loose ubder my car, someone forgot to finish his job correctly More

by steladarryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are sorry for the inconvenience you encountered at our dealership. We’d like to learn more about your experience with us. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 10, 2024

Transaction was smooth and easy. The athmosphere is nice and the staff are friendly. Opk More

by llorilyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and 5-star review! If there is anything else you need, we're here for you!

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